CV / English / Accessibility Services Manager

Natalie Morgan

Email: [email protected] Phone: (555) 123-4567 Address: 245 Innovation Way, Progress City, Techland, 54321

Professional Summary

Dynamic and empathetic Accessibility Services Manager with over 8 years of experience in ensuring accessibility compliance and promoting a barrier-free environment for individuals with disabilities. Expertise in project management, policy development, and team leadership. Committed to leveraging technology to enhance accessibility and inclusion.

Core Competencies

• Accessibility Standards (WCAG, ADA, AODA)
• Project Management
• Team Leadership and Training
• Policy Development and Implementation
• User Needs Assessment
• Assistive Technologies
• Stakeholder Engagement
• Continuous Improvement

Technologies and Certifications

• Proficient with accessibility audit tools (e.g., AXE, Wave)
• Skilled in the use of screen readers and other assistive technologies
• Certified Professional in Accessibility Core Competencies (CPACC)
• Certified Web Accessibility Specialist (CWAS)

Professional Experience

Senior Accessibility Specialist Tech Solutions Inc., Techland March 2018 – Present - Led a team of 5 accessibility analysts to ensure digital products meet WCAG 2.1 AA standards. - Collaborated with product teams to incorporate accessibility into the development lifecycle. - Developed and delivered accessibility training programs for staff and management.

Accessibility Consultant Global Web Solutions, Remote June 2015 – February 2018 - Provided consultancy services on web accessibility to various clients, ensuring compliance with national and international standards. - Conducted accessibility audits and prepared detailed reports with recommendations for improvement. - Assisted with the implementation of recommended accessibility fixes.

Education and Training

Master of Science in Information Technology Tech University, Progress City, Techland, September 2013 – June 2015

Bachelor of Arts in Communication Disorders University of Progress, Progress City, Techland, September 2009 – June 2013

Certified Web Accessibility Specialist (CWAS) Accessibility Institute, Online, August 2016

Certified Professional in Accessibility Core Competencies (CPACC) International Association of Accessibility Professionals, Online, May 2017

Referees

Available upon request.