CV / English / Building Operations Manager

Contact Information

• Address: 1342 Maple Avenue, Springfield, IL, 62704
• Phone: (555) 342-9087
• Email: [email protected]

Professional Summary

A dedicated and results-oriented Building Operations Manager with over 10 years of experience in overseeing the operational aspects of commercial and residential buildings. Proficient in maintaining building systems, ensuring safety compliance, and enhancing tenant relations. Demonstrated ability to manage budgets, lead teams, and implement sustainable practices. Committed to improving operational efficiencies and tenant satisfaction.

Core Competencies

• Facility Management & Operations
• Budget Planning & Management
• Team Leadership & Training
• Safety & Compliance Regulations
• Tenant Relations & Retention
• Project Management
• Sustainable Practices Implementation
• Vendor & Contract Negotiation

Technologies and Certifications

• Proficient in Microsoft Office Suite and Facility Management Software (e.g., FMX, UpKeep)
• Certified Facility Manager (CFM) from IFMA
• Building Operator Certification (BOC)
• OSHA Safety Certification

Professional Experience

Senior Building Operations Manager

GreenTech Properties - Chicago, IL June 2015 - Present - Led operations for a portfolio of 15 commercial buildings, improving operational efficiencies by 20%. - Developed and implemented a comprehensive maintenance plan that reduced downtime by 25%. - Managed an annual budget of over $5M, ensuring cost-effective allocation of resources.

Building Operations Manager

Luxury Living Residential - Chicago, IL March 2010 - May 2015 - Oversaw daily operations of 10 high-end residential buildings, enhancing tenant satisfaction rates by 30%. - Coordinated with cross-functional teams to ensure smooth operations and resolution of tenant issues. - Implemented green initiatives, reducing utility expenses by 15% and increasing sustainability.

Education and Training

• Bachelor of Science in Facility Management Illinois State University, Normal, IL Graduated: May 2010
• Various Professional Development Workshops Including leadership, sustainability in building operations, and advanced facility management technology.

Referees

Available upon request.