CV / English / Case Manager

Personal Information

• Name: Jane Parker
• Address: 124 Sunny Lane, Healthcare City, Wellness, WH 56789
• Phone: (123) 456-7890
• Email: [email protected]

Brief

A compassionate and dedicated Case Manager with over 5 years of experience in developing and implementing care plans, coordinating with healthcare providers, and providing emotional support to patients. Proven ability to manage multiple cases efficiently while maintaining high standards of patient care. Possesses excellent communication, organizational, and problem-solving skills, combined with a strong knowledge of healthcare systems and regulations.

Core Competencies

• Patient Care Coordination
• Needs Assessment & Planning
• Interdisciplinary Collaboration
• Crisis Intervention
• Regulatory Compliance
• Documentation & Reporting
• Resource Management

Technologies and Certifications

• Certifications:
  • Certified Case Manager (CCM)
  • First Aid & CPR Certified
• Technologies:
  • Proficient in Case Management Software
  • Skilled in Microsoft Office Suite
  • Familiar with Electronic Health Records (EHR) Systems

Professional Experience

Senior Case Manager - Wellness Hospital, Healthcare City, WH

March 2019 - Present - Lead a team of 5 case managers, overseeing the care of over 200 patients. - Spearheaded the development of a streamlined patient intake process, reducing waiting time by 30%. - Coordinated with healthcare providers to design individualized care plans, improving patient outcomes.

Case Manager - CarePlus Community Services, Metro City, CM

June 2015 - February 2019 - Managed caseloads of up to 100 patients, conducting assessments, and developing care plans. - Facilitated weekly interdisciplinary meetings to discuss patient progress and adjust care plans as necessary. - Provided crisis intervention services, helping patients navigate challenging situations effectively.

Education and Training

Master of Social Work (MSW) University of Wellness Studies, Wellness, WH | 2013 - 2015

Bachelor of Science in Psychology Metro City University, Metro City, CM | 2009 - 2013

Referees

Sandra Lee

Director of Case Management Wellness Hospital, Healthcare City, WH Email: [email protected] Phone: (987) 654-3210

Michael Thompson

Senior Social Worker CarePlus Community Services, Metro City, CM Email: [email protected] Phone: (654) 321-0987