CV / English / Change Management Communications Coordinator

Jordan Mitchell

123 Change Avenue, Transformation City, CA 98765 | (123) 456-7890 | [email protected]

A dedicated and dynamic Change Management Communications Coordinator with over 5 years of extensive experience in curating strategic communications and fostering employee engagement to drive organizational change. Proficient in planning, executing, and optimizing internal communications strategies to ensure seamless transformation processes. Passionate about leveraging communications to mitigate resistance, enhance understanding, and support organizational growth objectives.

Core Competencies

  • Strategic Communication Planning
  • Stakeholder Engagement
  • Change Management Processes
  • Content Development & Delivery
  • Digital Communication Tools
  • Project Management
  • Data Analysis & Reporting
  • Cross-Functional Team Leadership

Technologies & Certifications

  • Proficient in MS Office Suite, Adobe Creative Suite, SharePoint, and Slack
  • Experienced with CMS platforms (WordPress, Joomla)
  • Familiar with Analytics tools (Google Analytics, Tableau)
  • Certified Change Management Professional (CCMP)
  • Project Management Professional (PMP) - Pending

Professional Experience

XYZ Corporation, Transformation City, CA Change Management Communications Coordinator May 2018 - Present - Led the development and execution of communication strategies supporting enterprise-wide change initiatives, resulting in a 40% increase in employee engagement metrics. - Collaborated with cross-functional teams to create and disseminate clear, concise, and consistent messaging across various platforms. - Managed the communications content calendar, ensuring timely and impactful delivery of messages. - Conducted surveys and focus groups to gauge employee sentiment, utilizing feedback to optimize communication strategies.

ABC Industries, Transformation City, CA Communications Specialist Jan 2016 - Apr 2018 - Supported change management teams by developing educational materials and newsletters. - Assisted in the organization of town hall meetings and workshops, enhancing transparency and dialogue between leadership and staff. - Played a key role in the digital transformation project, focusing on effective employee communication and training.

Education & Training

Bachelor of Arts in Communications University of Transformation, Transformation City, CA Graduated: May 2015

Certified Change Management Professional (CCMP) Association of Change Management Professionals Certified: March 2017

Referees

Available upon request.