CV / English / Content Moderator
Personal Information
- Name: Alex Mercer
- Address: 257 Sunny Lane, Digital City, Webland, 01010
- Email: [email protected]
- Phone: (555) 123-4567
Brief
A highly dedicated and professional Content Moderator with over 3 years of experience in monitoring and moderating content to ensure compliance with community guidelines and terms of service. Possesses excellent judgment skills and a keen eye for detail, along with a profound understanding of content management systems and social media platforms. Adept at working in fast-paced environments and managing sensitive and complex situations effectively.
Core Competencies
- Content Moderation
- Regulatory Compliance
- Community Guidelines Enforcement
- User Engagement
- Crisis Management
- Team Collaboration
Technologies and Certifications
- Content Management Systems: WordPress, Joomla
- Social Media Platforms: Facebook, Twitter, Instagram, TikTok
- Tools: Hootsuite, Buffer, Zendesk
- Certifications: Certified Digital Content Moderator (CDCM), Safe Online Spaces Manager (SOSM)
Professional Experience
Digital Web Solutions - Content Moderator
Location: Webland, 2018 - 2021 Key Responsibilities: - Monitored and analyzed user-generated content to ensure compliance with regulations and platform policies. - Collaborated with the content team to develop moderation strategies that enhanced user engagement. - Provided crisis management solutions during high-traffic events. - Assisted in training new moderators on best practices and platform-specific guidelines.
Online Interactions Corp - Junior Content Moderator
Location: Digital City, 2017 - 2018 Key Responsibilities: - Reviewed reports of potentially problematic content, making judgments to remove or allow material. - Worked with community managers to improve user experience. - Contributed to the development of moderation guidelines.
Education and Training
- Bachelor of Science in Information Technology, University of Webland, 2013 - 2017
- Digital Content Moderation Workshop, Global Online Safety Network, 2019
Referees
Jane Smith Senior Manager, Digital Web Solutions Email: [email protected] Phone: (444) 555-6666
Tom Brown Head of Community, Online Interactions Corp Email: [email protected] Phone: (444) 777-8888