CV / English / Disability Services Manager
Charlotte A. Wells
Address: 158 Emerald Drive, Willow Creek, SA 5000 Email: [email protected] Phone: +61 7 1234 5678
A compassionate and dedicated Disability Services Manager with over 8 years of experience in designing, implementing, and overseeing programs that promote inclusion, accessibility, and advocacy for individuals with disabilities. Possesses a strong background in staff leadership, program development, and regulatory compliance. Adept at working collaboratively with families, healthcare providers, and government agencies to ensure the delivery of high-quality services.
Core Competencies
- Program Development & Management
- Team Leadership & Training
- Disability Advocacy
- Policy Development & Implementation
- Budget Management
- Regulatory Compliance
- Stakeholder Engagement
- Crisis Intervention Techniques
Technologies & Certifications
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Familiarity with Client Management Systems (CMS)
- Certified Disability Management Specialist (CDMS)
- First Aid and CPR Certified
Professional Experience
Disability Program Coordinator Sunshine Community Services, Adelaide, SA January 2018 - Present
- Led a team of 15 staff in providing comprehensive support and services to over 200 individuals with disabilities.
- Developed and implemented innovative programs aimed at enhancing life skills, promoting independence, and fostering community integration.
- Collaborated with healthcare professionals and social workers to create personalized care plans.
Assistant Manager, Disability Services Pathway to Independence, Port Adelaide, SA March 2015 - December 2017
- Coordinated daily operations, ensuring compliance with state regulations and organizational policies.
- Assisted in budget preparation and management, achieving a 10% reduction in unnecessary expenditures.
- Facilitated training sessions for staff on disability awareness and sensitivity.
Education & Training
Master of Social Work (MSW) University of South Australia, Adelaide, SA Graduated: December 2014
Bachelor of Psychology Flinders University, Adelaide, SA Graduated: November 2011
Referees
Dr. Susan Hartley Director, Sunshine Community Services Email: [email protected] Phone: +61 8 9876 5432
Mr. Liam Patterson Former Manager, Pathway to Independence Email: [email protected] Phone: +61 8 1234 5678