CV / English / Dispatch Coordinator

Jane Smith

Address: 1234 Maple Street, Springfield, IL, 62704

Phone: (555) 123-4567

Email: [email protected]

Professional Summary

A highly motivated Dispatch Coordinator with over 5 years of experience in transportation and logistics management. Proficient in optimizing routes, coordinating drivers, and ensuring timely delivery of goods. Adept at communication, problem-solving, and leveraging technology to increase efficiency. Committed to improving customer satisfaction and streamlining operations.

Core Competencies

• Route Optimization
• Team Coordination
• Time Management
• Customer Service Excellence
• Problem Resolution
• Logistics Planning

Technologies & Certifications

• Proficient in Dispatch Software (e.g., Fleetmatics, DispatchTrack)
• Advanced Microsoft Office Skills
• GPS and Tracking Systems
• Certified Logistics Professional (CLP)
• First Aid Certified

Professional Experience

Dispatch Coordinator, ABC Logistics, Springfield, IL March 2018 - Present - Coordinated daily dispatch of 50+ vehicles for national deliveries, improving route efficiency by 20% - Implemented a new GPS tracking system, reducing late deliveries by 15% - Led a team of 10 dispatch assistants, providing training and support to enhance performance

Logistics Assistant, XYZ Transport, Springfield, IL January 2016 - February 2018 - Assisted with route planning and schedule adjustments for a fleet of 30 trucks - Contributed to a 10% improvement in on-time delivery rates by developing better communication channels between dispatchers and drivers - Supported the logistics manager in negotiations with vendors, saving the company an average of 5% on procurement costs annually

Education & Training

Bachelor of Science in Supply Chain Management, University of Illinois at Springfield Graduated: May 2015

Certified Logistics Professional (CLP), Logistics Institute Certification Date: August 2017

Referees

Michael Johnson Logistics Manager, ABC Logistics Phone: (555) 987-6543 Email: [email protected]

Samantha Davis Senior Dispatcher, XYZ Transport Phone: (555) 654-3210 Email: [email protected]