CV / English / E-commerce Analyst

Personal Information

• Name: Alex Riverton
• Address: 456 Digital Lane, TechCity, Webstate, 12345
• Phone: (555) 123-4567
• Email: [email protected]

Brief

Dedicated and data-driven E-commerce Analyst with over 5 years of experience in analyzing online sales data, optimizing e-commerce strategies, and improving user experience to drive revenue growth and customer satisfaction. Proficient in leveraging analytical tools and technologies to provide actionable insights. Committed to enhancing e-commerce platforms through meticulous data analysis and strategic improvements.

Core Competencies

• Data Analysis & Reporting
• E-commerce Strategy
• Market Research
• SEO & SEM Techniques
• Customer Behavior Analysis
• Performance Metrics
• A/B Testing & Conversion Optimization
• Project Management

Technologies & Certifications

• Analytics Tools: Google Analytics, Adobe Analytics
• E-commerce Platforms: Shopify, Magento, WooCommerce
• SEO Tools: SEMrush, Moz, Ahrefs
• Certifications: Google Analytics IQ, Facebook Blueprint Certified, Adobe Certified Expert (ACE) in Adobe Analytics

Professional Experience

Senior E-commerce Analyst – Digital Emporium Inc., TechCity

April 2019 - Present - Led a team of analysts in analyzing e-commerce trends, resulting in a 20% increase in online sales. - Implemented A/B testing across multiple channels, improving conversion rates by 15%. - Developed comprehensive reports on customer behavior, significantly enhancing targeted marketing strategies.

E-commerce Analyst – WebSolutions Co., WebCity

June 2016 - March 2019 - Monitored and reported on key performance indicators (KPIs) for online stores, identifying opportunities for growth. - Conducted market research to inform adjustments in e-commerce strategy, leading to a 10% improvement in market share. - Collaborated with IT department to improve website functionality and user experience, resulting in a 25% reduction in customer complaints.

Education & Training

• Master of Science in Data Analytics, TechCity University, 2016
• Bachelor of Science in Business Administration, WebState College, 2014
• Workshops & Courses: Advanced Google Analytics, SEO Fundamentals, Data Visualization with Tableau

Referees

Jessica Miller Senior Manager, Digital Emporium Inc. Email: [email protected] Phone: (555) 987-6543

Brian Connors Head of E-commerce, WebSolutions Co. Email: [email protected] Phone: (555) 654-3210