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CV / English / Educational Support Services Manager

Sara Mitchell

  • Address: 456 Learning Lane, Eduville, ED 12345
  • Phone: (555) 123-4567
  • Email: [email protected]

Objective

Dynamic and passionate Educational Support Services Manager with over 8 years of experience in developing and implementing educational support programs and services. Adept at leading teams, managing budgets, and enhancing student success through innovative solutions. Looking to leverage my expertise to contribute to the success of an educational institution.

Core Competencies

  • Leadership & Team Management
  • Program Development & Implementation
  • Budget Management & Resource Allocation
  • Student Engagement & Retention Strategies
  • Data Analysis & Outcome Assessment
  • Stakeholder Collaboration & Communication

Technologies & Certifications

  • Microsoft Office Suite (Advanced)
  • Learning Management Systems (LMS)
  • Data Analysis Tools (Basic SQL, Excel)
  • Project Management Tools (Trello, Asana)
  • Certified Program Planner (CPP)
  • Educational Leadership Certification

Professional Experience

Senior Educational Support Manager

ABC University, Eduville, ED Jan 2018 - Present - Led a team of 15 to design, implement, and evaluate support programs, increasing student success rates by 25%. - Managed an annual budget of $500K, optimizing resource allocation to maximize program impacts. - Fostered partnerships with local organizations, enhancing community support for educational initiatives.

Educational Support Coordinator

XYZ College, LearnTown, LT May 2015 - Dec 2017 - Developed and executed a comprehensive first-year student support program, resulting in a 10% increase in retention rates. - Conducted regular training sessions for staff on best practices in student support. - Coordinated with academic departments to ensure alignment with educational objectives.

Education & Training

  • Master of Education in Educational Leadership University of Eduville, 2015
  • Bachelor of Science in Psychology LearnTown University, 2013

Professional Development Workshops: - Effective Budget Management for Educational Programs - Building Impactful Student Support Services - Advanced Data Analysis for Program Evaluation

Referees

Referee 1: - Name: Laura Benson - Position: Director of Student Affairs - Company: ABC University - Phone: (555) 987-6543 - Email: [email protected]

Referee 2: - Name: Mark Robertson - Position: Vice President of Academic Services - Company: XYZ College - Phone: (555) 654-3210 - Email: [email protected]