CV / English / Employee Experience Manager

Contact Information

• Address: 789 Westlane Avenue, Suite 102, New Horizons, CA 55784
• Email: [email protected]
• Phone: (555) 123-4567
• LinkedIn: linkedin.com/in/rileycarter-expmng

Objective

Innovative and empathetic Employee Experience Manager with over 7 years of dedicated experience in enhancing workforce engagement, performance, and satisfaction through strategic HR initiatives and personalized employee programs. Expert in designing and implementing comprehensive employee experience strategies that boost morale, increase productivity, and foster a positive, inclusive workplace culture. Aiming to leverage my expertise in a dynamic organization to drive employee success and contribute to overall business achievement.

Core Competencies

• Employee Engagement: Proven track record in boosting employee satisfaction scores and retention rates.
• Performance Management: Effective at designing performance improvement plans and recognizing achievements.
• Talent Development: Skilled in identifying and nurturing talent within the organization.
• Diversity & Inclusion: Champion of workplace diversity, advocating for fair and inclusive practices.
• Conflict Resolution: Expert in mediating disputes and fostering a positive work environment.
• Strategic Planning: Adept at developing and implementing HR initiatives aligned with business goals.

Technologies & Certifications

• HRIS Systems: Proficient in BambooHR, Workday, and SAP SuccessFactors.
• MS Office Suite: Advanced capabilities in Excel, PowerPoint, and Word.
• Certifications: Certified Professional in Learning and Performance (CPLP), SHRM Certified Professional (SHRM-CP).

Professional Experience

Zenith Corp – San Francisco, CA

Employee Experience Manager | May 2018 - Present - Led the redesign of the employee feedback system, resulting in a 40% increase in feedback submissions and a 20% increase in employee satisfaction scores. - Implemented a 'Workplace Wellness' program that reduced staff turnover by 15% within the first year. - Directed the restructuring of the performance review process to be more growth-oriented, affecting over 800 employees.

Bright Futures Early Learning Center – Oakland, CA

HR Generalist | June 2013 - March 2018 - Developed and executed onboarding programs that increased new hire retention by 25%. - Coordinated company-wide diversity and inclusion training, improving team cohesion across departments. - Managed employee relations, resolving conflicts and facilitating communication between staff and management.

Education & Training

• MSc in Organizational Psychology, University of California, Berkeley | 2011 - 2013
• BA in Psychology, San Francisco State University | 2007 - 2011

Ongoing Professional Development

• Regularly attending workshops and seminars on employee engagement strategies and leadership development.

Referees

Alex Reynolds HR Director, Zenith Corp Email: [email protected] Phone: (555) 987-6543

Jamie Lee Senior Manager, Bright Futures Early Learning Center Email: [email protected] Phone: (555) 876-5432