CV / English / Enterprise Software Implementation Manager
Personal Information
- Email: [email protected]
- Phone: +1 (555) 123-4567
- Address: 452 Innovation Drive, Techville, TX, 75001
- LinkedIn: linkedin.com/in/marksterling
Brief
A highly experienced Enterprise Software Implementation Manager with over 10 years of proven expertise in leading large-scale software projects from conception through to successful implementation. Adept at deploying complex software solutions within varied industries, including finance, healthcare, and manufacturing. Excels in cross-functional team leadership, project management methodologies, and enhancing operational efficiencies through strategic software deployment.
Core Competencies
- Project Management: Expert in Agile and Waterfall methodologies.
- Leadership: Skilled at leading cross-functional teams and fostering a collaborative work environment.
- Strategic Planning: Proficient in planning and executing strategies that enhance productivity and reduce costs.
- Problem Solving: Exceptional problem-solving skills, able to address issues swiftly and effectively.
- Client Relationships: Strong ability to maintain and grow client relationships through excellent service and communication.
Technologies & Certifications
- Technologies: Salesforce, Microsoft Dynamics, Oracle ERP, SAP.
- Tools: JIRA, Asana, Trello, Microsoft Project.
- Certifications: PMP, Certified ScrumMaster (CSM), ITIL Foundation.
Professional Experience
GloboTech Solutions — Enterprise Software Implementation Manager
April 2018 - Present - Led a team of 20+ in the implementation of Salesforce for a major retail chain, resulting in a 30% increase in customer engagement. - Managed the deployment of an Oracle ERP system across multiple international sites, improving global operational efficiency by 25%.
TechDynamiX — Senior Project Manager
June 2013 - March 2018 - Oversaw more than 15 large-scale software implementation projects, consistently delivering on time and within budget. - Increased project team productivity by 40% through the introduction of Agile methodologies.
SoftInnovate — Project Manager
January 2010 - May 2013 - Successfully implemented a proprietary healthcare management system across 10 hospitals, significantly enhancing patient care and data security.
Education & Training
MBA, Technology Management University of Texas at Austin, 2009
B.S. in Computer Science Texas A&M University, 2005
Certifications: Certified ScrumMaster (CSM), 2011 Project Management Professional (PMP), 2012 ITIL Foundation, 2014
Referees
Jeffrey Langston Senior Director, GloboTech Solutions Email: [email protected]
Susan Chang VP of Technology, TechDynamiX Email: [email protected]
*References are available upon request.