CV / English / Interpersonal Skills Trainer

Email: [email protected]

Phone: +1 (555) 123-4567

Address: 1122 Communication Drive, Empathyville, CA 91010

Dynamic and experienced Interpersonal Skills Trainer with over 8 years of dedicated expertise in enhancing communication, collaboration, and conflict resolution capabilities within diverse teams. Adept at designing impactful training programs and workshops that elevate interpersonal skills at all organizational levels. Committed to fostering environments where effective communication and collaborative teamwork thrive.

• Leadership & Team Building
• Conflict Resolution Techniques
• Effective Communication Strategies
• Training Program Development & Execution
• Stakeholder Engagement
• Empathetic Listening
• Motivational Speaking

• Certified Professional in Learning and Performance (CPLP)
• DiSC Assessment Certification
• Microsoft Office Suite
• Zoom and Microsoft Teams for Virtual Training
• Learning Management Systems (LMS) Proficiency

Lead Interpersonal Skills Trainer

Peak Performance Trainers, Inc., San Francisco, CA June 2017 – Present - Spearheaded the development and delivery of an innovative interpersonal skills training program that increased employee satisfaction by 40%. - Led over 150+ workshops and training sessions, emphasizing effective communication, teamwork, and conflict resolution. - Collaborated with HR and management to identify training needs and tailor programs for diverse teams across the company.

Interpersonal Skills Specialist

New Horizons Consulting, Los Angeles, CA March 2015 – May 2017 - Designed and facilitated training workshops that improved team cohesion and productivity by 25%. - Successfully resolved internal conflicts through mediation sessions, enhancing team dynamics. - Developed customized training materials, including manuals, handouts, and multimedia presentations.

• M.A. in Organizational Psychology, University of California, Los Angeles (UCLA), 2014
• B.A. in Psychology, California State University, Long Beach, 2012

Continuing Education: - Workshop on Creative Conflict Resolution, 2019 - Advanced Negotiation Skills Workshop, 2018

Maria Gomez

Director of HR, Peak Performance Trainers, Inc. Email: [email protected] Phone: +1 (555) 987-6543

Alex Johnson

Senior Consultant, New Horizons Consulting Email: [email protected] Phone: +1 (555) 654-3210