CV / English / IT Operations Manager

Personal Information

• Email: [email protected]
• Phone: +1 (555) 123-4567
• Address: 221B Baker Street, Metropolis, IN 46001, USA

Brief

A highly adept and results-oriented IT Operations Manager with over 10 years of extensive experience in managing complex IT operations, ensuring the reliability and efficiency of IT services. Proven track record of leading high-performing teams, optimizing IT infrastructure, and implementing cutting-edge technologies to drive business growth.

Core Competencies

• Leadership and Team Management
• IT Infrastructure Development and Optimization
• Strategic Planning and Execution
• Disaster Recovery Planning and Implementation
• Budget Management and Cost Reduction
• IT Security Protocols and Compliance Standards

Technologies and Certifications

• Technologies: Cloud Computing (AWS, Azure), Virtualization (VMware, Hyper-V), Networking, Cisco Systems, Microsoft Technologies
• Certifications:
  • Certified Information Systems Security Professional (CISSP)
  • Microsoft Certified: Azure Administrator Associate
  • AWS Certified Solutions Architect
  • Cisco Certified Network Associate (CCNA)

Professional Experience

Tech Innovations Inc, Metropolis, IN — IT Operations Manager

June 2016 - Present - Led the IT operations team in managing the company’s IT infrastructure, ensuring 99.9% system availability. - Spearheaded the migration of on-premise systems to cloud-based solutions, enhancing operational efficiency by 40%. - Developed and implemented IT policies and procedures, including disaster recovery plans, resulting in a 50% reduction in data recovery times.

Dynamic Tech Solutions, Springfield, IL — Senior IT Specialist

July 2011 - May 2016 - Managed and optimized IT infrastructure components, achieving a 20% improvement in system performance. - Coordinated with vendors and managed IT procurement, ensuring optimal investment in technologies. - Played a key role in the team that designed and executed an organization-wide cybersecurity upgrade.

Education and Training

• MSc in Information Technology Management, Tech University, Springfield, IL, 2010
• BSc in Computer Science, Lakeview College, Metropolis, IN, 2008

Continued Professional Development

• Leadership in IT — Completed a 6-month executive leadership training program.
• Project Management Professional (PMP) — Attended a comprehensive course on project management.

Referees

Available upon request.