CV / English / QA Manager

Jessica Clarke

  • Address: 456 Technology Drive, North Bay, CA 95050
  • Phone: (555) 123-4567
  • Email: [email protected]

Accomplished QA Manager with over 10 years of experience in driving product excellence and quality assurance leadership within technology-driven industries. Proven track record in developing effective quality strategies, streamlining testing processes, and leading high-performance teams towards the achievement of organizational objectives. Adept at fostering a culture of continuous improvement to enhance product quality and customer satisfaction.

  • Quality Assurance Leadership
  • Strategic Planning & Execution
  • Team Leadership & Development
  • Project Management
  • Process Improvement
  • Software Testing Life Cycle (STLC)
  • Risk Management
  • Agile & Waterfall Methodologies
  • Stakeholder Communication
  • Technologies: Selenium, JIRA, TestRail, Jenkins, Git, SQL
  • Certifications: Certified Software Quality Analyst (CSQA), ISTQB Certified Tester, Agile Certified Practitioner (PMI-ACP)

XYZ Corporation, San Jose, CA

QA Manager | July 2017 - Present - Led a team of 12 QA analysts and engineers in the delivery of high-quality software products, achieving a 30% reduction in release cycle times. - Implemented an Agile testing framework that increased test coverage by 40% and streamlined the testing process. - Initiated and directed a 'Quality Metrics Program,' improving defect detection rates by 25% before reaching the production stage.

ABC Technologies, San Francisco, CA

Senior Quality Analyst | May 2012 - June 2017 - Managed the complete software testing lifecycle for over 20 major projects, resulting in the successful release of high-quality products. - Developed and enforced quality assurance methodologies, reducing overall software defects by 20%. - Assisted in the design and implementation of automated testing processes, reducing manual testing efforts by 50%.

  • Master’s Degree in Computer Science University of California, Berkeley, CA | 2012

  • Bachelor’s Degree in Information Technology California State University, Long Beach, CA | 2010

  • Ongoing Professional Development: Regular attendance at national QA/QC conferences and workshops.

Martin Reyes

Director of Engineering ABC Technologies, San Francisco, CA Email: [email protected] Phone: (555) 987-6543

Anita Singh

Product Manager XYZ Corporation, San Jose, CA Email: [email protected] Phone: (555) 678-1234