CV / English / Qualitative User Experience Researcher

Contact Information

• Email: [email protected]
• Phone: +123 456 7890
• Address: 452 Innovation Drive, TechVille, Silicon Valley, CA

Summary

A passionate Qualitative User Experience Researcher with over 5 years of experience in the tech industry, specializing in understanding user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies. Excels at translating insights into actionable design recommendations that elevate user satisfaction and drive product success.

Core Competencies

• User Research & Analysis: Proficient in conducting in-depth interviews, focus groups, ethnographic field studies, and usability studies.
• Data Synthesis & Insight Generation: Skilled at analyzing qualitative data to uncover patterns, trends, and insights.
• Stakeholder Collaboration: Experienced in working closely with design and product teams to transform research findings into actionable product strategies.
• Empathy & User Advocacy: Deeply committed to understanding user perspectives and advocating for their needs in product development processes.
• Project Management: Demonstrated ability to manage multiple research projects from conception through completion.

Technologies & Certifications

• Tools: NVivo, UserZoom, Optimal Workshop, Morae, Adobe XD
• Certifications: Certified User Experience Analyst (CXA), Human Factors International (2021)

Professional Experience

• User Experience Researcher Google, Mountain View, CA June 2018 – Present

  • Led qualitative research projects for Google's suite of productivity apps, influencing the direction of user experience improvements and new features.
  • Collaborated with product managers, designers, and engineers to translate research insights into actionable design recommendations.
  • Conducted over 100 user interviews and facilitated focus groups to gather deep insights into user needs and behaviors.

• Associate User Experience Researcher Facebook, Menlo Park, CA January 2016 – May 2018

  • Assisted in the design and implementation of qualitative studies, including usability tests, interviews, and ethnographic studies.
  • Played a key role in analyzing research data, contributing to reports that informed product design decisions.

Education & Training

• M.S. in Human-Computer Interaction Stanford University, Stanford, CA 2014 - 2016

• B.A. in Psychology University of California, Berkeley, CA 2010 - 2014

Referees

Dr. Emily Zhao Senior Lecturer in Human-Computer Interaction Stanford University Email: [email protected]

Michael Johnson Senior Product Manager Google Email: [email protected]