CV / English / Quality Manager

Personal Information

• Address: 192 Quality Avenue, Improvement City, QC 40021
• Phone: +1 (555) 789-4563
• Email: [email protected]

Brief

A dedicated Quality Manager with over 10 years of experience in developing, implementing, and optimizing quality control processes within the manufacturing sector. Adept at leading quality assurance teams, managing supplier quality relations, and ensuring compliance with industry regulations and standards. Proven track record in significantly improving product quality, reducing defect rates, and increasing customer satisfaction.

Core Competencies

• Quality Management Systems (QMS)
• Continuous Improvement Processes
• Statistical Process Control (SPC)
• Team Leadership and Development
• Regulatory Compliance (ISO 9001, FDA, etc.)
• Risk Management
• Root Cause Analysis
• Supplier Quality Management

Technologies and Certifications

• Technologies: Minitab, Microsoft Office Suite, SAP
• Certifications: Certified Manager of Quality/Organizational Excellence (CMQ/OE), Certified Quality Auditor (CQA), Six Sigma Green Belt

Professional Experience

Quality Manager - DynaTech Industries, Improvement City, QC

June 2016 - Present

• Developed and implemented a new QMS, reducing overall defect rates by 30% within the first year.
• Led a cross-functional team in a six-month project to improve supplier quality, resulting in a 20% improvement in raw material quality.
• Conducted regular training sessions on quality standards and procedures, significantly increasing team competency levels.

Senior Quality Engineer - ProPart Manufacturing, Quality Town, QC

April 2011 - May 2016

• Managed a team of 10 quality engineers and technicians in the monitoring and analysis of production processes.
• Initiated a Continuous Improvement Program that resulted in a 15% decrease in product returns.
• Successfully passed all ISO 9001 and FDA audits with no major non-conformities.

Education and Training

• M.S. in Quality Management, Tech University, Improvement City, QC Graduated: May 2011
• B.S. in Mechanical Engineering, Tech University, Improvement City, QC Graduated: May 2009

Certifications

• Certified Manager of Quality/Organizational Excellence (ASQ)
• Certified Quality Auditor (ASQ)
• Six Sigma Green Belt

Referees

Mark Johnson - VP of Operations, DynaTech Industries - Phone: +1 (555) 321-9876 - Email: [email protected]

Samantha Lee - Director of Quality, ProPart Manufacturing - Phone: +1 (555) 654-3210 - Email: [email protected]