CV / English / Quality Systems Analyst

Person Information

• Name: Alex Mercer
• Address: 456 Harmony Lane, Techville, TX 78901
• Phone: (123) 456-7890
• Email: [email protected]

Brief

A proactive and detail-oriented Quality Systems Analyst with over 5 years of experience optimizing quality systems, managing compliance issues, and driving continuous improvement initiatives within the technology sector. Demonstrated expertise in developing and implementing quality assurance policies, conducting data analysis, and enhancing overall operational efficiency. Adept at leading cross-functional teams to achieve stringent quality standards and regulatory requirements.

Core Competencies

• Quality Assurance & Control
• Regulatory Compliance
• Process Improvement
• Data Analysis & Management
• Risk Management
• Team Leadership & Training
• Audit Preparation & Execution
• Documentation & Reporting

Technologies and Certifications

• Technologies: SQL, Python, Tableau, JIRA, SAP
• Certifications: Certified Quality Auditor (CQA), Certified Software Quality Engineer (CSQE), ISO 9001:2015 Lead Auditor

Professional Experience

XYZ Corporation, Techville, TX — Quality Systems Analyst

July 2018 - Present - Led the implementation of a new quality management system (QMS), resulting in a 25% improvement in compliance metrics within the first year. - Conducted comprehensive audits and gap analyses, facilitating the closure of 100+ quality issues and driving continuous improvement initiatives. - Collaborated with cross-functional teams to streamline processes and implement corrective actions, significantly enhancing operational efficiency.

ABC Inc., Techville, TX — Junior Quality Analyst

June 2015 - June 2018 - Supported senior analysts in managing the QMS, contributing to a 15% reduction in product defects. - Assisted in the preparation and execution of internal and external audits, ensuring adherence to ISO 9001 and other relevant standards. - Developed and maintained quality documentation, including SOPs, quality manuals, and audit reports.

Education and Training

• Master of Science in Quality Assurance, Tech University, Techville, TX Graduated: May 2015
• Bachelor of Science in Industrial Engineering, Tech University, Techville, TX Graduated: May 2013

Referees

Available upon request.