CV / English / Special Education IT Support Specialist

Contact Information

  • Address: 256 Tech Avenue, Innovation City, CA 94016
  • Phone: (555) 123-4567
  • Email: [email protected]
  • LinkedIn: linkedin.com/in/alexriv

A passionate and dedicated Special Education IT Support Specialist with over 5 years of experience working in educational environments. Expert in providing tailored IT solutions and support to meet the unique needs of special education classrooms. Committed to leveraging technology to enhance learning outcomes and accessibility for all students.

Core Competencies

  • Special Education Advocacy
  • Assistive Technology Implementation
  • Troubleshooting & Technical Support
  • Educational Software Management
  • Training & Development
  • Accessibility Compliance
  • Stakeholder Communication

Technologies & Certifications

  • Operating Systems: Windows, macOS, Chrome OS
  • Software: Microsoft Office Suite, Google Workspace for Education, Zoom, ASSIST
  • Assistive Technologies: JAWS, VoiceOver, Dragon NaturallySpeaking
  • Certifications: CompTIA IT Fundamentals, Google Certified Educator Level 1

Professional Experience

Special Education IT Support Specialist Innovative Learning Center, Innovation City, CA June 2018 - Present - Oversaw the implementation and management of assistive technologies to support students with special needs. - Conducted training sessions for teachers and staff on the use of educational software and assistive devices. - Collaborated with special education teachers to develop and monitor personalized education technology plans for students. - Ensured compliance with state and federal accessibility standards across all digital platforms.

IT Support Technician TechSolve Solutions, Innovation City, CA March 2016 - May 2018 - Provided comprehensive IT support, including troubleshooting hardware and software issues. - Assisted in the setup and maintenance of computer networks within educational and corporate settings. - Developed and maintained documentation of IT procedures and user manuals. - Conducted regular IT training sessions for staff members on new technologies.

Education & Training

Bachelor of Science in Information Technology University of Technology, Innovation City, CA Graduated May 2016

CompTIA IT Fundamentals Certified in April 2017

Google Certified Educator Level 1 Certified in June 2018

Referees

Jessica Thorpe Principal, Innovative Learning Center Email: [email protected] Phone: (555) 234-5678

Michael Chen Senior IT Manager, TechSolve Solutions Email: [email protected] Phone: (555) 345-6789