CV / English / User Experience Researcher

Email: [email protected] Phone: +1 (555) 123-4567 Location: San Francisco, California

Dedicated and insightful User Experience Researcher with over 5 years of experience specializing in qualitative and quantitative research methodologies to drive product development and design. Expert in gathering insightful user feedback and translating it into actionable recommendations to enhance user satisfaction and business outcomes. Seeking to leverage expertise in a dynamic team to further enhance user experiences across digital platforms.

Core Competencies

• User Research & Analysis
• Usability Testing
• Survey & Questionnaire Design
• User Persona Development
• Data Analysis & Reporting
• A/B Testing
• Cross-functional Collaboration
• Agile & Scrum Methodologies

Technologies and Certifications

• Tools: Axure RP, Sketch, InVision, Adobe XD
• Software: Qualtrics, SPSS, Google Analytics
• Certifications: Certified User Experience Analyst (CXA), Nielsen Norman Group UX Certification

Professional Experience

UX Researcher Acme Tech, San Francisco, CA January 2018 - Present - Led over 30+ user research projects, resulting in a 20% improvement in user satisfaction. - Conducted comprehensive usability testing across various product lines, reducing user drop-off rates by 17%. - Collaborated with cross-functional teams to integrate user feedback into design decisions, enhancing product usability.

Junior UX Researcher Innovate Start-Up, Palo Alto, CA June 2015 - December 2017 - Assisted in the development and implementation of user research methodologies. - Analyzed user feedback to support product development teams. - Contributed to the creation of user personas and journey maps to guide design process.

Education and Training

Master of Science in Human-Computer Interaction University of California, Berkeley, CA Graduated: May 2015

Bachelor of Arts in Psychology Stanford University, Stanford, CA Graduated: May 2013

Referees

Alex Rivera Senior UX Designer, Acme Tech Email: [email protected] Phone: +1 (555) 987-6543

Jordan Lee Product Manager, Innovate Start-Up Email: [email protected] Phone: +1 (555) 654-3210