CV / English / Administrative Medical Assistant
Personal Information
- Name: Sandra Miller
- Address: 4552 West Elm St, Phoenix, AZ, 85003
- Phone: (555) 123-4567
- Email: [email protected]
Brief
A dedicated and patient-focused Administrative Medical Assistant with over 5 years of experience in both private and public health facilities. Proficient in managing patient records, scheduling appointments, and handling billing processes. Adept at maintaining confidentiality and adhering to HIPAA regulations. Brings a strong commitment to patient care and operational excellence.
Core Competencies
- Patient Record Management
- Administrative Support
- Billing & Coding
- HIPAA Compliance
- Appointment Scheduling
- Customer Service
- Workflow Optimization
- Team Collaboration
- Multitasking & Prioritization
Technologies and Certifications
- Technologies: EHR Software (Epic, Cerner), Microsoft Office Suite (Word, Excel, Outlook), QuickBooks
- Certifications: Certified Medical Administrative Assistant (CMAA), Basic Life Support (BLS), HIPAA Certification
Professional Experience
Medical Administrative Assistant
St. John's Health Center, Phoenix, AZ December 2018 - Present - Managed patient scheduling for over 15 doctors across various specialties, improving appointment availability by 20%. - Implemented a new billing process that reduced payment delays by 30%. - Maintained electronic and paper records with 100% accuracy, ensuring compliance with HIPAA.
Administrative Assistant Intern
City Hospital, Phoenix, AZ June 2017 - November 2018 - Assisted in the management of patient files, contributing to the transition to a paperless system. - Supported the front desk operations, enhancing patient service efficiency. - Participated in training sessions on EHR software and medical coding.
Education and Training
- Associate's Degree in Medical Administration, Phoenix Community College, Phoenix, AZ, 2016
- Certified Medical Administrative Assistant (CMAA), National Healthcareer Association, 2017
- HIPAA Certification, Online Training Academy, 2018
- Various Workshops: Healthcare Technology Updates, Customer Service Excellence in Healthcare, 2019-2021
Referees
Dr. John Smith Medical Director St. John's Health Center, Phoenix, AZ Email: [email protected] Phone: (555) 234-5678
Ms. Linda Brown Senior Administrator City Hospital, Phoenix, AZ Email: [email protected] Phone: (555) 345-6789