CV / English / Business Process Consultant

Address: 42 Cedar Street, Hillview, CA 90120 Email: [email protected] Phone: (555) 123-4567

Dynamic and results-oriented Business Process Consultant with over 8 years of experience specializing in process optimization, performance improvement, and strategic business analysis across diverse industries. Proven track record in delivering substantial cost reductions, enhancing operational efficiencies, and implementing business solutions that contribute to increased profitability and growth.

• Business Process Re-engineering
• Strategic Planning & Analysis
• Performance Improvement
• Cost Reduction Strategies
• Project Management
• Change Management
• Data Analysis and Interpretation
• Stakeholder Engagement

• Technologies: SAP ERP, Oracle BPM, MS Visio, MS Office Suite
• Certifications:
  • Certified Business Process Associate (CBPA)
  • Project Management Professional (PMP)
  • Certified ScrumMaster (CSM)

Senior Business Process Consultant

Innovative Solutions Inc., Los Angeles, CA June 2018 - Present - Led a cross-functional team in a company-wide ERP implementation, achieving a 30% increase in process efficiency. - Developed and implemented a strategic plan for operational improvements that resulted in a 20% reduction in costs and a 25% increase in customer satisfaction.

Business Process Analyst

TechAdvance Consulting, San Francisco, CA March 2015 - May 2018 - Analyzed and redesigned business processes for a portfolio of 15+ clients, resulting in an average of 18% performance improvement per project. - Facilitated workshops and training sessions for clients' staff, enhancing their understanding of process optimization techniques.

• MBA, Business Administration University of California, Berkeley, 2013
• Bachelor of Science, Industrial Engineering University of Michigan, 2011

References

Available upon request.