CV / English / Business Process Manager

Emily Cartwright

Address: 3724 Enterprise Boulevard, Reno, NV, 89512 Phone: (555) 342-9876 Email: [email protected]

Dedicated and analytically-skilled Business Process Manager with over 8 years of experience in optimizing business operations, driving process improvements, and incorporating innovative technologies to enhance efficiency. Possesses a strong ability to analyze complex processes, identify bottlenecks, and implement strategic solutions that align with company goals. Committed to fostering a culture of continuous improvement and efficiency.

• Process Redesign & Optimization
• Project Management
• Data Analysis & Reporting
• Lean Six Sigma Methodologies
• Stakeholder Engagement
• Technology Integration
• Change Management

• Certifications: Certified Business Process Professional (CBPP), Lean Six Sigma Green Belt
• Software: Microsoft Office Suite, Visio, SAP, Oracle, BPM tools (e.g., Appian, Pega)
• Platforms: Windows, Linux
• Techniques: Agile, Scrum

Experience

Senior Business Process Manager Tech Innovations Inc., San Francisco, CA April 2018 - Present - Led a team of analysts in the redesign of core business processes, achieving a 20% increase in operational efficiency. - Implemented a company-wide BPM system, resulting in improved workflow automation and a 15% cost reduction.

Business Process Analyst LogiSolutions Corp., Reno, NV May 2015 - March 2018 - Conducted comprehensive process audits, identifying key areas for improvement and facilitating the implementation of enhanced procedures. - Collaborated with IT to develop and deploy custom software solutions, increasing process efficiency by 25%.

Project Coordinator Gradient Dynamics, Reno, NV June 2013 - April 2015 - Coordinated cross-functional teams in the execution of project deliverables, ensuring on-time completion within budget. - Supported the Project Manager in the development of project plans, schedules, and documentation.

Education & Training

Master of Business Administration (MBA), Focus in Operations Management University of Nevada, Reno, NV Graduated: May 2015

Bachelor of Science in Business Administration University of Nevada, Reno, NV Graduated: May 2013

References

Available upon request.