CV / English / Business Process Analyst
Contact Information
- Email: [email protected]
- Phone: +1 555-0102
- Address: 1428 Elm Street, Springfield, IL, 55555
- LinkedIn: linkedin.com/in/emilycarter
Professional Summary
A detail-oriented and analytical Business Process Analyst with over 5 years of experience in analyzing business processes, identifying inefficiencies, and implementing solutions to enhance productivity and reduce costs. Expert in data analysis, process mapping, and project management. Proven track record of improving operational efficiency and supporting strategic business initiatives through effective analysis and collaboration.
Core Competencies
- Business Process Analysis & Improvement
- Data Analysis & Interpretation
- Process Mapping & Documentation
- Problem Solving & Critical Thinking
- Strategic Planning & Implementation
- Cross-functional Team Leadership
- Agile & Scrum Methodologies
- Excellent Communication Skills
Technologies & Certifications
- Technologies: MS Office Suite (Excel, PowerPoint), Visio, SQL, Python
- Certifications: Certified Business Process Analyst (CBPA), Six Sigma Green Belt
Professional Experience
ABC Corporation, Springfield, IL
Business Process Analyst | Jan 2019 - Present - Led the analysis and redesign of 10+ key business processes, resulting in a 20% improvement in operational efficiency. - Facilitated cross-departmental workshops to identify process inefficiencies and develop optimized solutions. - Developed and implemented process maps and documentation for all major company processes, enhancing process transparency and understanding across the organization.
XYZ Inc., Chicago, IL
Junior Business Process Analyst | Aug 2015 - Dec 2018 - Supported senior analysts in the analysis of business processes and the implementation of improvement strategies. - Contributed to the development and maintenance of process documentation, including flowcharts and process diagrams. - Assisted in conducting process re-engineering workshops, resulting in the identification of critical process improvements.
Education & Training
- Master of Science in Business Analytics, University of Illinois, Springfield, IL | 2015
- Bachelor of Science in Business Administration, University of Chicago, Chicago, IL | 2013
Referees
Available upon request.