CV / English / Information Developer
Personal Information
Name: Mark Anderson Address: 245 Example Street, Tech City, Cyberstate, 12345 Email: [email protected] Phone: (123) 456-7890
Brief
A highly skilled and motivated Information Developer with over 5 years of experience in technical writing, documentation, and content creation for software and IT services. Proven track record of creating clear, concise, and user-friendly documentation that enhances user understanding and engagement. Skilled in collaborating with development teams to produce high-quality documentation and instructional materials.
Core Competencies
- Technical Writing
- Documentation Management
- Content Creation
- User Guides & Manuals
- API Documentation
- Proofreading & Editing
- Research & Analysis
- Collaboration & Communication
Technologies and Certifications
- Languages: Markdown, HTML, XML, JSON
- Tools: JIRA, Confluence, MadCap Flare, Adobe FrameMaker
- Platforms: Windows, Linux, macOS
- Certifications: Certified Professional Technical Communicator (CPTC), MadCap Advanced Developer (MAD)
Professional Experience
Senior Information Developer Tech Innovations Inc., Cyberstate January 2018 - Present - Led the documentation team in the design and implementation of comprehensive user guides for over 100 software products. - Improved documentation process, reducing project turnaround time by 30%. - Conducted user feedback sessions to refine and improve documentation content.
Information Developer Binary Solutions Ltd., Cyberstate June 2015 - December 2017 - Created and maintained over 200 API documentation sets. - Collaborated with software developers to ensure accuracy and clarity in instruction manuals and online help systems. - Assisted in the training of new team members in documentation software and best practices.
Education and Training
Bachelor of Science in Technical Communication University of Tech Arts, Cyberstate September 2010 - May 2014
Certified Professional Technical Communicator (CPTC) Tech Writers Association June 2014
MadCap Advanced Developer (MAD) Certification MadCap Software August 2015
Referees
Jane Smith Director of Engineering Tech Innovations Inc. Email: [email protected] Phone: (234) 567-8901
Tom Richards Senior Technical Writer Binary Solutions Ltd. Email: [email protected] Phone: (345) 678-9012