CV / English / Infrastructure Support Engineer

Personal Information

• Name: Liam Anderson
• Address: 548 Digital Way, Techville, TX 75001
• Phone: (555) 123-4567
• Email: [email protected]

Objective

A dedicated and skilled Infrastructure Support Engineer with over 5 years of experience in designing, implementing, and maintaining critical IT infrastructure. Adept at troubleshooting complex network issues and ensuring high availability of services. Seeking to leverage expertise in a dynamic tech environment to drive efficiency and reliability.

Core Competencies

• Infrastructure Design and Management
• Network Troubleshooting and Support
• Cloud Computing (AWS, Azure)
• Data Center Operations
• System Monitoring Tools (Nagios, Zabbix)
• Backup and Disaster Recovery Solutions
• Scripting and Automation (Python, PowerShell)
• IT Security Best Practices

Technologies & Certifications

• Technologies: Windows/Linux Server, VMware, Hyper-V, Cisco Networking, Docker, Kubernetes
• Certifications:
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified: Azure Administrator Associate
  • CompTIA Security+
  • AWS Certified Solutions Architect – Associate

Professional Experience

Senior Infrastructure Support Engineer

Tech Solutions Inc., Techville, TX April 2019 - Present - Lead the design and implementation of a new cloud-based infrastructure, resulting in a 30% improvement in system resilience. - Managed a team of junior engineers, providing training and mentorship. - Implemented comprehensive system monitoring solutions, reducing unexpected downtime by 25%.

Infrastructure Support Engineer

Innovatech LLP, Techville, TX June 2015 - March 2019 - Assisted in the migration of data center operations to AWS, achieving significant cost savings and enhanced scalability. - Performed routine system maintenance and upgrades, ensuring high system availability and performance. - Developed and maintained documentation of all IT infrastructure processes and procedures.

Education & Training

• Bachelor of Science in Computer Science, Tech University, Techville, TX Graduated: May 2015

• Ongoing Professional Development:

  • Participated in various workshops on cloud computing and cybersecurity.
  • Regularly attended industry conferences to stay up-to-date with the latest technological advancements.

Referees

Available upon request.