CV / English / Internal Communications Manager
Personal Information
- Name: Alex Rivera
- Address: 452 Sunshine Ave, Communication City, CA 91010
- Phone: (555) 123-4567
- Email: [email protected]
Brief
A results-driven Internal Communications Manager with over 8 years of experience in developing and executing internal communication strategies. Proven track record of improving employee engagement, fostering a positive work culture, and enhancing internal communications across global teams. Expert in creating compelling content and leveraging various communication channels to ensure effective message delivery.
Core Competencies
- Strategic Communication Planning
- Employee Engagement
- Content Development & Management
- Crisis Communication
- Digital Communication Channels
- Project Management
- Leadership & Team Development
- Data Analysis & Reporting
Technologies and Certifications
- Certified Internal Communication Professional (CICP)
- Proficient in using CMS tools (WordPress, Drupal)
- Skilled in MS Office Suite, Google Workspace
- Familiarity with social intranet software (Jive, SharePoint)
- Advanced knowledge of email marketing tools (MailChimp, Constant Contact)
Professional Experience
Senior Internal Communications Specialist CommunicateWell Inc., San Francisco, CA January 2017 - Present - Led the development of an internal communications strategy that increased employee engagement by 30%. - Managed the company’s intranet, including content creation, design updates, and analytics. - Organized successful company-wide events and town halls, significantly improving internal morale and communication.
Internal Communications Coordinator TechSolutions Group, San Jose, CA March 2013 - December 2016 - Supported internal communications strategies and campaigns across global offices. - Produced engaging content for various platforms, including newsletters, email campaigns, and social media. - Assisted in the management of crises by preparing timely and sensitive internal communications.
Education and Training
Master of Arts in Communication University of California, Berkeley, CA 2011 - 2013
Bachelor of Arts in Public Relations California State University, Fullerton, CA 2007 - 2011
Referees
Jessie M. Connor Director of Corporate Communications CommunicateWell Inc. Email: [email protected] Phone: (555) 987-6543
Mark T. Brighton Head of HR TechSolutions Group Email: [email protected] Phone: (555) 234-5678