CV / English / IT Coordinator
Edward Miller
123 Digital Lane, Techville, TX 75001 | (555) 123-4567 | [email protected]
Professional Summary
Highly skilled IT Coordinator with over 5 years of experience in managing information technology projects and solutions. Adept at coordinating cross-functional teams, implementing efficient IT systems, and ensuring technology resources are aligned with organizational goals. Committed to enhancing system functionality and user satisfaction through proactive troubleshooting and ongoing support. Eager to bring a track record of success to a dynamic IT team.
Core Competencies
- Project Management
- IT Infrastructure Deployment
- Network Security
- User Support and Training
- Vendor Management
- System Integration
- Issue Resolution
- Process Improvement
Technologies and Certifications
- Proficient in Windows/Linux environments, Active Directory, and Network Configuration
- Experienced with cloud services (AWS, Google Cloud Platform)
- Familiar with programming languages: Python, Java
- ITIL Foundation Certified
- Cisco Certified Network Associate (CCNA)
Professional Experience
Senior IT Coordinator | Tech Solutions, Inc., Techville, TX | May 2018 - Present - Coordinated the deployment of IT infrastructure for new offices, aligning with company growth objectives. - Led cross-functional teams in the implementation of network security measures, reducing security incidents by 40%. - Managed vendor relationships, ensuring cost-effective procurement of technology resources.
IT Support Specialist | Dynamic Web, Inc., Austin, TX | August 2015 - April 2018 - Provided end-user support, resolving an average of 30 tickets per day with a 98% satisfaction rate. - Assisted in the migration of company data to cloud platforms, enhancing operational efficiency. - Conducted IT training sessions for staff, improving team skills and system utilization.
Education and Training
Bachelor of Science in Information Technology University of Texas, Austin, TX | Graduated May 2015
Cisco Certified Network Associate (CCNA) Certification Date: June 2016
Referees
Alex Johnson IT Manager, Tech Solutions, Inc. [email protected] (555) 234-5678
Jamie Lee Senior Developer, Dynamic Web, Inc. [email protected] (555) 345-6789