CV / English / IT Program Manager

Person Information

• Name: Alex Riviera
• Address: 145 Tech Park Drive, Innovation City, CA 94088
• Email: [email protected]
• Phone: (555) 123-4567

Brief

A results-driven IT Program Manager with over 12 years of experience in leading cross-functional teams and managing complex technology projects from concept to completion. Expert in devising innovative solutions to enhance efficiency, reduce operational costs, and improve service quality. Proven track record in managing large-scale IT infrastructure and software development projects within budget and timelines.

Core Competencies

• Strategic Planning & Execution
• Project Lifecycle Management
• Stakeholder Engagement
• Risk Management & Mitigation
• Budgeting & Cost Control
• Team Building & Leadership
• Agile & Waterfall Methodologies
• Process Improvement
• Vendor Management

Technologies and Certifications

• Languages: Python, Java, SQL
• Tools: JIRA, Confluence, MS Project, Trello
• Platforms: AWS, Azure
• Methodologies: Agile, Scrum, Kanban
• Certifications: PMP (Project Management Professional), Certified Scrum Master (CSM), ITIL Foundation

Professional Experience

Senior IT Program Manager, TechSolutions Inc., San Francisco, CA (2017-2023)

• Led a team of 20+ members to develop and implement a $5M enterprise software solution, completed within budget and ahead of schedule.
• Managed the transition to a fully operational cloud computing environment, reducing operational costs by 30%.
• Established and maintained relationships with key stakeholders, ensuring project alignment with business objectives.

IT Project Manager, GlobalTech Innovations, San Jose, CA (2011-2017)

• Successfully delivered over 15 major IT projects, ranging from infrastructure upgrades to application development.
• Implemented Agile methodologies, improving project delivery times by 25%.
• Coordinated with vendors and external partners to secure resources and technologies, ensuring project progression.

Education and Training

• MSc in Information Technology, University of California, Berkeley, CA | 2011
• Bachelor of Science in Computer Science, California State University, Long Beach, CA | 2009

Continuous Learning

• Participated in annual tech conferences including TechCrunch Disrupt and AWS re:Invent.
• Completed courses in Leadership, Strategic Management, and Advanced Project Management.

Referees

Available upon request.