CV / English / Knowledge Management Analyst

Dylan Matthews

• Email: [email protected]
• Phone: +1234567890
• Address: 245 Innovation Drive, Techville, TX, 01234

Professional Summary

A passionate and innovative Knowledge Management Analyst with over 5 years of experience specializing in improving information retrieval, managing knowledge assets, and enhancing organizational learning. Proven track record of implementing robust knowledge management systems and strategies to optimize business processes, foster collaboration, and drive organizational knowledge sharing.

Core Competencies

• Knowledge Management Systems
• Data Analysis and Interpretation
• Content Management
• Information Architecture
• Project Management
• Strategic Planning
• Stakeholder Engagement
• Training and Development

Technologies & Certifications

• Technologies: SharePoint, Confluence, JIRA, SQL, Python
• Certifications: Certified Knowledge Manager (CKM), Agile Certified Practitioner (ACP)

Professional Experience

Senior Knowledge Management Analyst TechSolutions Inc., Techville, TX January 2019 - Present - Led the development and implementation of a knowledge management platform that increased document retrieval efficiency by 40%. - Designed and executed training programs for over 300 employees on utilizing the new knowledge management system. - Collaborated with IT and project management teams to integrate knowledge management practices into existing software development lifecycle.

Knowledge Management Analyst Innovatech LLC, Techville, TX June 2016 - December 2018 - Assisted in the analysis and mapping of knowledge workflows to identify improvement opportunities. - Supported the deployment and adoption of content management systems, including SharePoint and Confluence. - Contributed to the establishment of a company-wide knowledge repository that enhanced project collaboration and information sharing.

Education & Training

Master of Science in Information Systems Tech University, Techville, TX September 2014 - May 2016

Bachelor of Arts in Business Administration Liberal Arts College, Techville, TX September 2010 - May 2014

Referees

Morgan Avery Director of IT, TechSolutions Inc. [email protected] +1234567891

Alex Johnson Senior Project Manager, Innovatech LLC [email protected] +1234567892