CV / English / Medical Receptionist

Personal Information

• Name: Samantha Green
• Address: 258 Healthway Lane, Medcity, FL 12345
• Phone: (555) 123-4567
• Email: [email protected]

Professional Summary

Dedicated Medical Receptionist with over 5 years of experience in fast-paced healthcare settings. Skilled in patient scheduling, record keeping, and office management. Passionate about providing exceptional patient service and fostering positive visitor experiences. Proven ability to handle high call volumes, manage patient records, and maintain confidentiality.

Core Competencies

• Patient Scheduling
• Medical Billing & Coding
• Record Keeping
• Multitasking & Organization
• Customer Service Excellence
• Confidentiality & Privacy Policies

Technologies & Certifications

• EMR Systems: Proficient in Medisoft, Epic, and Cerner
• Office Software: Microsoft Office Suite, Google Workspace
• Certifications: Certified Medical Administrative Assistant (CMAA), HIPAA Compliance Training

Professional Experience

Medical Receptionist | Sunshine Clinic, Medcity, FL March 2018 - Present - Managed scheduling for 10+ healthcare providers, optimizing patient flow and reducing wait times. - Ensured confidentiality of patient records in accordance with HIPAA regulations. - Handled patient billing inquiries, processed payments, and documented insurance claims efficiently.

Front Desk Associate | HealthPlus Medical Group, Medcity, FL January 2016 - February 2018 - Facilitated patient registration and managed incoming phone calls, enhancing patient service. - Assisted in the maintenance of medical records and data entry tasks with attention to detail. - Supported the billing department by verifying insurance details and updating patient records.

Education & Training

Associate Degree in Health Administration - Medcity Community College, Medcity, FL, 2015

Certified Medical Administrative Assistant (CMAA) - National Healthcare Association, 2016

HIPAA Compliance Training - Completed annually, last completed in 2022

Referees

Dr. Lisa Monroe Senior Physician, Sunshine Clinic Phone: (555) 987-6543 Email: [email protected]

Mr. David Park Office Manager, HealthPlus Medical Group Phone: (555) 234-5678 Email: [email protected]