CV / English / Network Operations Center Engineer

James T. Rutherford

1234 Silicon Valley, Tech City, 56001 Email: [email protected] Phone: (123) 456-7890

Professional Summary

A dedicated and experienced Network Operations Center (NOC) Engineer with over 5 years of experience in monitoring, managing, and resolving complex network issues. Proven track record of improving network efficiency and reducing downtime. Skilled in collaborating with cross-functional teams to ensure seamless network operations.

Core Competencies

• Network Monitoring & Troubleshooting
• Incident Management
• Technical Support & Documentation
• Process Improvement
• Team Collaboration
• Network Security Practices

Technologies & Certifications

• Networking Protocols: TCP/IP, DNS, DHCP, SMTP
• Tools: SolarWinds, Nagios, Wireshark
• Certifications: Cisco Certified Network Associate (CCNA), CompTIA Network+
• Operating Systems: Windows, Linux, MacOS

Professional Experience

Senior NOC Engineer TechSolutions Inc., Tech City June 2019 - Present - Lead the NOC team in monitoring network health, including real-time performance, availability, and security. - Designed and implemented monitoring strategies to preemptively address potential issues, reducing system downtime by 30%. - Collaborated with cross-functional teams to streamline processes, enhancing overall network performance.

NOC Engineer Innova Networks, Tech Park April 2017 - May 2019 - Played a key role in incident management, quickly identifying, troubleshooting, and resolving network issues. - Developed and maintained technical documentation, significantly improving team efficiency. - Assisted in network security audits, implementing improvements that fortified network integrity.

Education & Training

Bachelor of Science in Computer Science University of Tech City, 2013 - 2017

Cisco Certified Network Associate (CCNA) Certification, 2018

CompTIA Network+ Certification Certification, 2019

Referees

Chris P. Bacon Director of IT, TechSolutions Inc. Email: [email protected] Phone: (121) 323-4545

Sara L. Connor IT Manager, Innova Networks Email: [email protected] Phone: (234) 567-8901