CV / English / Network Operations Center Technician
Email: [email protected] Phone: (555) 123-4567 Address: 1234 Virtual Lane, NetCity, CyberState, 67890
Detail-oriented and solutions-focused Network Operations Center Technician with over 5 years of experience in monitoring, managing, and supporting complex network infrastructures. Proven track record in identifying and resolving issues promptly, ensuring network integrity and high availability. Adept in collaborating with team members and stakeholders to enhance system performance and reliability. Committed to continuous learning and leveraging the latest technologies to drive efficiency and effectiveness.
- Network Monitoring & Troubleshooting
- Incident Management
- Preventive Maintenance
- Technical Support
- Performance Analysis
- Documentation & Reporting
- Team Collaboration
- Problem Solving
- Technologies: Cisco IOS, Juniper OS, Linux, Windows Server, VMware
- Tools: SolarWinds, Nagios, Wireshark, Splunk
- Certifications: CCNA, CompTIA Network+, JNCIA
XYZ Corporation, NetCity
Network Operations Center Technician - January 2018 to Present - Monitored network performance, identified issues, and executed troubleshooting procedures to resolve problems and ensure optimal network availability. - Collaborated with IT team members to implement network enhancements and updates, improving overall performance and reliability. - Maintained detailed documentation of network configurations, anomalies, and resolutions, contributing to the knowledge base for future reference.
CyberNet Solutions, TechTown
Network Support Technician - May 2016 to December 2017 - Assisted in the setup and maintenance of network infrastructure, including routers, switches, firewalls, and servers. - Provided technical support to users, addressing and resolving a wide range of network issues efficiently. - Conducted regular network backups and implemented security measures to protect data and system integrity.
- Bachelor of Science in Computer Science University of TechVille, TechTown, 2012 - 2016
- Cisco Certified Network Associate (CCNA), 2017
- CompTIA Network+ Certification, 2018
References available upon request.