CV / English / Online Community Coordinator
Samantha Carter
Address: 224 Serenity Lane, Digital City, Webstate, 40400 Phone: (123) 456-7890 Email: [email protected]
Dynamic and passionate Online Community Coordinator with over 5 years of experience in cultivating and engaging community members across multiple platforms. Proven ability in developing community strategies, moderating discussions, and facilitating growth.
Core Competencies
- Community Engagement & Management
- Content Creation & Curation
- Social Media Strategy
- Customer Support & Relationship Building
- Data Analysis & Reporting
- Event Planning and Coordination
Technologies and Certifications
- Proficient in social media platforms (Facebook, Twitter, Instagram, LinkedIn)
- Skilled in community management tools (Hootsuite, Buffer, Zendesk)
- Certified Community Manager (CCM) - Online Community Association
- Basic knowledge of HTML/CSS
Professional Experience
Lead Community Coordinator - WebWizards, Inc., Digital City March 2018 - Present - Developed and executed online community strategy, increasing member engagement by 40%. - Managed social media accounts, resulting in a 20% growth in followers within a year. - Organized and coordinated online events that attracted thousands of participants.
Community Specialist - TechSavvy, Webstate January 2016 - February 2018 - Facilitated daily interactions with the community, addressing concerns and fostering a positive environment. - Produced engaging content across various platforms, boosting user interaction. - Assisted in analyzing community feedback to guide strategy adjustments and improvements.
Education and Training
Bachelor of Arts in Communication - University of Digital Arts, Webstate Sep 2011 - May 2015
Online Community Management Course - Digital Marketing Institute Completed July 2016
Referees
Available upon request.