CV / English / Program Manager - IT

Personal Information

• Name: Emily Carter
• Address: 45 Tech Valley, Silicton, ST 54321
• Phone: (123) 456-7890
• Email: [email protected]

Brief

A dynamic and results-oriented IT Program Manager with over 10 years of experience in leading diverse technology projects and teams to achieve outstanding results. Proven track record in managing complex IT programs from conception to completion, ensuring alignment with business goals, optimizing resources, and delivering within time and budget constraints. Excel at fostering stakeholder relationships, identifying process improvement opportunities, and leveraging the latest technologies to drive efficiency and innovation. Passionate about building and mentoring high-performing teams to exceed organizational expectations.

Core Competencies

• Program & Project Management
• Team Leadership & Development
• Strategic Planning & Execution
• Agile & Waterfall Methodologies
• Risk Management & Mitigation
• Stakeholder Engagement & Communication
• Process Improvement & Optimization
• Budgeting & Cost Control
• Change Management

Technologies & Certifications

• Technologies: Microsoft Project, JIRA, Confluence, Trello, Salesforce, AWS, Azure
• Certifications: PMP (Project Management Professional), Certified ScrumMaster (CSM), ITIL Foundation Certificate in IT Service Management

Professional Experience

Senior IT Program Manager, Tech Innovations Inc., Silicton, ST

April 2018 - Present - Led a portfolio of 20+ IT projects with a combined budget of over $30M. - Successfully implemented a company-wide transition to cloud infrastructure, resulting in a 30% cost reduction and 25% performance improvement. - Established and mentored a team of 15 project managers and analysts to deliver projects in alignment with strategic business objectives.

IT Project Manager, Digital Solutions Ltd., New City, NC

June 2012 - March 2018 - Managed 10+ enterprise-level software development projects, delivering on time and under budget. - Drove the adoption of Agile methodology, improving project delivery time by 40%. - Negotiated with key vendors to secure software and hardware at 20% below market rate, resulting in significant cost savings.

Education & Training

• Master of Business Administration (MBA), Major in Information Technology Management University of Best Practices, Silicton, ST, 2010
• Bachelor of Science in Computer Science Tech University, Silicton, ST, 2008

Professional Development Courses

• Agile Project Management
• Leadership for IT Professionals
• Risk Management in IT Projects

Referees

Available upon request.