CV / English / Quality Assurance Coordinator
Contact Information:
- Address: 256 Elm Street, Springfield, IL, 62704
- Email: [email protected]
- Phone: +1 (555) 123-4567
A dedicated Quality Assurance Coordinator with over 5 years of experience in implementing QA systems, procedures, and protocols to ensure the highest quality products and customer satisfaction. Skilled in leading cross-functional teams, process improvement, and maintaining compliance with industry standards. Holds a strong track record of reducing defects and improving the end-to-end quality of products.
Core Competencies:
- Quality Management Systems (QMS)
- Continuous Improvement Processes
- Risk Management
- Regulatory Compliance
- Project Management
- Team Leadership & Training
- Data Analysis & Reporting
- Customer Satisfaction & Feedback
Technologies and Certifications:
- Proficient in MS Office Suite, JIRA, and Asana
- Familiar with SQL and basic analytics tools
- Certified Quality Auditor (CQA)
- Six Sigma Green Belt
Professional Experience:
Lead Quality Assurance Coordinator, TechSolutions Inc., Springfield, IL March 2019 - Present
- Developed and implemented quality assurance policies and procedures, leading to a 30% decrease in customer complaints.
- Managed a team of 5 QA analysts, fostering a collaborative environment that encouraged innovation and high performance.
- Conducted regular training sessions on QA best practices and tools.
Quality Assurance Analyst, NextGen Technologies, Springfield, IL June 2015 - February 2019
- Performed routine inspections and quality tests, identifying and addressing over 200 significant issues before product launch.
- Collaborated with product development teams to integrate quality control measures early in the product lifecycle.
Education and Training:
Bachelor of Science in Quality Management, University of Springfield, Springfield, IL Graduated: May 2015
Six Sigma Green Belt Certification
Ongoing professional development in quality assurance trends and technologies.
Referees:
Available upon request.