CV / English / Quality Improvement Manager

Email: [email protected]

Phone: (+1) 123-456-7890

Address: 485 Professional Way, Springfield, IL, 62704

Brief

Dynamic and detail-oriented Quality Improvement Manager with over 10 years of comprehensive experience in healthcare quality management. Proven history of developing and implementing quality improvement plans that enhance patient care, increase efficiency, and reduce costs. Skilled in leading cross-functional teams to achieve accreditation standards and regulatory compliance. Passionate about using data-driven approaches to drive process improvements and foster a culture of continuous improvement.

Core Competencies

• Quality Assurance & Control
• Regulatory Compliance
• Process Improvement
• Data Analysis & Reporting
• Team Leadership & Training
• Risk Management
• Patient Safety Initiatives
• Healthcare Accreditation Standards

Technologies & Certifications

• Certified Professional in Healthcare Quality (CPHQ)
• Six Sigma Green Belt
• Proficient in Quality Management Software (QMS)
• Advanced skills in Microsoft Office Suite and SPSS
• Basic knowledge of SQL for data querying

Professional Experience

Quality Improvement Manager Sunrise Medical Center, Springfield, IL March 2015 - Present

• Developed and implemented a comprehensive quality improvement plan, leading to a 25% reduction in patient wait times.
• Managed team of 10 to ensure compliance with state and federal regulations, resulting in 100% audit pass rate for the past five years.
• Conducted data analysis to identify process inefficiencies, leading to a 15% improvement in patient care delivery.

Quality Assurance Analyst HealthTech Solutions, Chicago, IL January 2011 - February 2015

• Coordinated with cross-functional teams to develop and adjust quality assurance metrics.
• Implemented Six Sigma methodologies to reduce process variability, which resulted in a 20% increase in overall efficiency.
• Trained new staff on quality assurance strategies and techniques.

Education and Training

Master of Science in Healthcare Administration University of Illinois, Chicago Graduated: May 2010

Bachelor of Science in Nursing Springfield College, Springfield IL Graduated: May 2006

Certified Professional in Healthcare Quality (CPHQ)

Six Sigma Green Belt Certification

Referees

Available upon request.