CV / English / Sales Operations Coordinator

Jane Smith

1234 Maple Drive, Suite 100 New City, NY 12345 Email: [email protected] Phone: (555) 123-4567

Professional Summary

Dynamic and detail-oriented Sales Operations Coordinator with over 5 years of experience in streamlining sales processes, enhancing productivity, and implementing effective sales strategies. Adept at data analysis, sales forecasting, and managing customer relationships to achieve sales targets. Proven track record of collaborating with sales teams to drive revenue growth and operational efficiency. Excellent communicator, with strong organizational skills and the ability to multitask in a fast-paced environment.

Core Competencies

  • Sales Strategy & Execution
  • Process Improvement
  • CRM Management
  • Team Collaboration & Leadership
  • Data Analysis & Reporting
  • Customer Relationship Management
  • Forecasting & Trend Analysis
  • Problem Solving

Technologies & Certifications

  • Proficient in Salesforce, Microsoft Office Suite (Excel, PowerPoint)
  • Certified Sales Operations Professional (CSOP)
  • Experienced in ERP Systems
  • Familiarity with data visualization tools (Tableau, Power BI)

Professional Experience

XYZ Corporation, New City, NY — Sales Operations Coordinator

November 2018 - Present - Spearheaded the implementation of a new CRM system, improving sales team efficiency by 30%. - Collaborated with the sales team to identify and streamline inefficient processes, resulting in a 20% reduction in administrative time. - Developed and maintained sales reports and dashboards for real-time performance tracking and decision-making support. - Coordinated with cross-functional teams to ensure the smooth execution of sales strategies and initiatives.

ABC Inc., New City, NY — Junior Sales Analyst

July 2015 - October 2018 - Assisted in the analysis of sales data to forecast trends and inform strategic planning. - Supported sales team by managing data entry and ensuring data accuracy in the CRM system. - Contributed to the development and implementation of sales promotions and campaigns. - Participated in the creation of sales presentations and proposals.

Education & Training

  • Bachelor of Business Administration, Major in Marketing University of New City, NY, 2015
  • Certified Sales Operations Professional (CSOP), 2017
  • Ongoing professional development workshops and seminars on sales strategies and CRM platforms.

Referees

Michael Johnson Sales Manager, XYZ Corporation Email: [email protected] Phone: (555) 987-6543

Linda White Senior Sales Analyst, ABC Inc. Email: [email protected] Phone: (555) 678-1234