CV / English / Sales Operations Manager

Jessica A. Hartley

• Email: [email protected]
• Phone: +1234567890
• Address: 142 Maple Street, Grandville, MI 48837

Dynamic and results-oriented Sales Operations Manager with over 8 years of experience driving sales efficiency and productivity through strategic operations management, analytics, and process optimization. Proven track record in developing and implementing effective sales strategies, managing cross-functional teams, and improving operational systems to maximize performance and achieve sales targets. Strong leadership qualities and an adept communicator capable of fostering lasting relationships with stakeholders.

• Strategic Sales Planning & Implementation
• Sales Analytics & Reporting
• CRM Systems & Operations Management
• Team Leadership & Development
• Process Improvement & Optimization
• Revenue Growth Strategies
• Cross-Functional Collaboration
• Stakeholder Engagement
• Budget Management & Forecasting

• CRM Systems: Salesforce, HubSpot, Zoho CRM
• Analytics Tools: Google Analytics, Tableau
• Microsoft Office Suite: Excel, PowerPoint, Word
• Certifications: Certified Sales Operations Professional, Six Sigma Green Belt

XYZ Corporation, Los Angeles, CA

Sales Operations Manager June 2015 - Present - Led a sales operations team of 10, driving sales from $1M to $5M in 3 years through strategic planning and optimization of sales processes. - Implemented a new CRM system (Salesforce), resulting in a 20% increase in sales efficiency and a 30% reduction in lead response time. - Developed comprehensive sales reports and dashboards, providing actionable insights that increased sales conversion rates by 15%.

ABC Inc., San Diego, CA

Sales Analyst May 2013 - May 2015 - Conducted detailed sales trend analysis that informed the design of a new sales territory plan, which led to a 10% increase in overall sales. - Supported the sales team by generating leads and tracking sales performance, resulting in a 25% improvement in sales team productivity.

• MBA, Business Administration with a focus on Sales Management University of California, Berkeley, Graduated May 2013
• B.A., Marketing University of Michigan, Graduated May 2011

• Michael Thompson Former Director of Sales Operations, XYZ Corporation Email: [email protected] Phone: +19876543210

• Laura Edwards Senior Sales Analyst, ABC Inc. Email: [email protected] Phone: +10987654321