CV / English / Sales Support Specialist
Email: [email protected] Phone: (555) 123-4567 LinkedIn: linkedin.com/in/alexiscarter Address: 1234 Commerce Blvd, Business City, BC 56789
Dynamic and detail-oriented Sales Support Specialist with over 5 years of experience providing comprehensive sales and administrative support in fast-paced environments. Proven track record of improving sales processes, enhancing team productivity, and increasing customer satisfaction through exceptional service and strategic sales support initiatives. Recognized for excellent communication skills, team collaboration, and the ability to manage and prioritize multiple tasks efficiently.
- Sales Process Optimization
- CRM Management and Data Analysis
- Customer Service Excellence
- Communication and Negotiation
- Team Collaboration and Leadership
- Problem-solving and Decision Making
- Proficient in Salesforce, HubSpot, and Microsoft Dynamics CRM
- Skilled in Microsoft Office Suite (Word, Excel, PowerPoint)
- Certified Sales Operations Professional (CSOP)
- Google Analytics Certified
XYZ Corporation, Business City, BC
Sales Support Specialist March 2018 - Present - Facilitated a 20% increase in sales efficiency by optimizing CRM workflows and implementing new sales process guidelines. - Served as a primary point of contact for sales team support, handling inquiries, and providing swift resolutions to challenges, contributing to a 15% increase in team satisfaction. - Developed and maintained reports on sales metrics, forecasts, and KPIs, aiding in strategic decision-making.
ABC Enterprises, Commerce Town, CT
Junior Sales Associate January 2016 - February 2018 - Assisted in the development and execution of sales strategies that resulted in a 10% growth in customer base. - Supported sales team by creating sales presentations, product demonstrations, and detailed sales reports.
- Bachelor of Science in Business Administration University of Business Excellence, Commerce City, CC September 2011 - June 2015
- Various Sales and Marketing Workshops and Seminars
- Continuous online training on latest sales technologies and trends
References available upon request. Please do not hesitate to contact me for further information.