CV / English / Technical Documentation Manager
Lucas Bright
🏠 245 Innovation Drive, Techville, TX, 78210
📞 (555) 123-4567
A highly skilled Technical Documentation Manager with over 8 years of experience in creating clear and concise documentation that meets the needs of both technical and non-technical users. Expert at managing documentation projects, leading documentation teams, and implementing documentation best practices. Passionate about using technology to improve documentation processes and enhance user experience.
- Documentation Management - Proficient in overseeing all aspects of documentation projects, including planning, scheduling, and tracking.
- Technical Writing - Expertise in creating user guides, API documentation, and online help systems.
- Team Leadership - Experienced in leading and mentoring documentation teams to produce high-quality documentation on time and within budget.
- Process Improvement - Skilled at implementing documentation best practices and utilizing technology to streamline documentation processes.
- Stakeholder Engagement - Adept at collaborating with cross-functional teams, including development, product management, and quality assurance, to ensure documentation meets user needs.
- Technologies: Markdown, HTML, XML, MadCap Flare, Adobe FrameMaker, DITA
- Certifications: Certified Professional Technical Communicator (CPTC), MadCap Advanced Developer (MAD)
Lead Technical Writer
Tech Solutions Inc., Techville, TX March 2017 - Present
- Managed a team of 5 technical writers, overseeing all documentation projects from initiation to completion.
- Developed a new documentation process, reducing project completion time by 30%.
- Collaborated with product and development teams to ensure accuracy and completeness of technical documentation.
Technical Writer
Innovative Tech Corp., Austin, TX June 2015 - February 2017
- Created and maintained over 1000 pages of user guides, API documentation, and help articles.
- Implemented user feedback mechanisms, leading to a 25% increase in documentation user satisfaction.
- Trained new hires in documentation best practices and tools.
Master of Science in Technical Communication
Texas State University, San Marcos, TX Completed: May 2015
Bachelor of Arts in English
University of Texas, Austin, TX Completed: May 2013
Reference 1
Alex Mercer Director of Engineering, Tech Solutions Inc. Email: [email protected] Phone: (555) 987-6543
Reference 2
Jessica Stone Senior Technical Writer, Innovative Tech Corp. Email: [email protected] Phone: (555) 678-1234