CV / English / User Researcher

Personal Information

• Name: Alex Mercer
• Address: 12345 Innovation Drive, Techville, TX 75001
• Email: [email protected]
• Phone: (555) 123-4567

Brief

A passionate User Researcher with over 5 years of experience specializing in user-centric design and development methodologies. Proficient in conducting in-depth user research, usability testing, and interpreting user behavior to drive strategic design decisions. Adept at collaborating with cross-functional teams to create intuitive, user-friendly products that meet the needs and expectations of users.

Core Competencies

• User Research & Usability Testing
• User Experience Design
• Qualitative & Quantitative Data Analysis
• User Persona Creation
• Survey Design & Analysis
• Agile & Scrum Methodologies
• Stakeholder Engagement
• UX/UI Principles
• Problem-solving Skills

Technologies & Certifications

• Technologies: Axure RP, Sketch, InVision, Adobe XD, Google Analytics
• Certifications:
  • Certified User Experience Analyst (CXA)
  • Agile and Scrum Certification

Professional Experience

Lead User Researcher, TechSolutions Inc., Techville, TX

July 2018 - Present

• Led a team of 4 user researchers to conduct in-depth user studies that informed the development of a major consumer app, resulting in a 25% increase in user satisfaction.
• Designed and implemented effective usability tests, surveys, and user interviews that contributed to an enhanced user interface and experience.
• Collaborated with product managers and developers to incorporate user feedback into product iterations, significantly reducing churn rates by 15%.

User Experience Researcher, Innovative Designs LLC, San Francisco, CA

May 2015 - June 2018

• Conducted over 200 user interviews and usability testing sessions to validate user requirements for new product features.
• Collaborated with UX designers to refine and implement design concepts based on user feedback and usability testing results.
• Prepared and presented comprehensive user research findings to senior management, influencing the decision-making process in product development.

Education & Training

• Master of Science in Human-Computer Interaction, Stanford University, Stanford, CA Graduated: June 2015
• Bachelor of Science in Psychology, University of Texas, Austin, TX Graduated: May 2013

Workshops & Seminars:

• Agile Methodology for UX Researchers, 2019
• Advanced Techniques in User Testing, 2020

Referees

Jessica Thompson Senior Product Manager, TechSolutions Inc. Email: [email protected] Phone: (555) 987-6543

Mark Robertson Head of UX Design, Innovative Designs LLC Email: [email protected] Phone: (444) 321-9876