CV / English / User Researcher

Personal Information

  • Name: Alex Mercer
  • Address: 12345 Innovation Drive, Techville, TX 75001
  • Email: [email protected]
  • Phone: (555) 123-4567


A passionate User Researcher with over 5 years of experience specializing in user-centric design and development methodologies. Proficient in conducting in-depth user research, usability testing, and interpreting user behavior to drive strategic design decisions. Adept at collaborating with cross-functional teams to create intuitive, user-friendly products that meet the needs and expectations of users.

Core Competencies

  • User Research & Usability Testing
  • User Experience Design
  • Qualitative & Quantitative Data Analysis
  • User Persona Creation
  • Survey Design & Analysis
  • Agile & Scrum Methodologies
  • Stakeholder Engagement
  • UX/UI Principles
  • Problem-solving Skills

Technologies & Certifications

  • Technologies: Axure RP, Sketch, InVision, Adobe XD, Google Analytics
  • Certifications:
    • Certified User Experience Analyst (CXA)
    • Agile and Scrum Certification

Professional Experience

Lead User Researcher, TechSolutions Inc., Techville, TX

July 2018 - Present

  • Led a team of 4 user researchers to conduct in-depth user studies that informed the development of a major consumer app, resulting in a 25% increase in user satisfaction.
  • Designed and implemented effective usability tests, surveys, and user interviews that contributed to an enhanced user interface and experience.
  • Collaborated with product managers and developers to incorporate user feedback into product iterations, significantly reducing churn rates by 15%.

User Experience Researcher, Innovative Designs LLC, San Francisco, CA

May 2015 - June 2018

  • Conducted over 200 user interviews and usability testing sessions to validate user requirements for new product features.
  • Collaborated with UX designers to refine and implement design concepts based on user feedback and usability testing results.
  • Prepared and presented comprehensive user research findings to senior management, influencing the decision-making process in product development.

Education & Training

  • Master of Science in Human-Computer Interaction, Stanford University, Stanford, CA Graduated: June 2015
  • Bachelor of Science in Psychology, University of Texas, Austin, TX Graduated: May 2013

Workshops & Seminars:

  • Agile Methodology for UX Researchers, 2019
  • Advanced Techniques in User Testing, 2020


Jessica Thompson Senior Product Manager, TechSolutions Inc. Email: [email protected] Phone: (555) 987-6543

Mark Robertson Head of UX Design, Innovative Designs LLC Email: [email protected] Phone: (444) 321-9876