CV / English / Business Systems Analyst
Alice Henderson
Email: [email protected] Phone: +1 (555) 123-4567 Address: 342 Digital Lane, Techville, TX 75001
Professional Summary
Dynamic and solutions-focused Business Systems Analyst with over 5 years of experience in analyzing business processes and designing technical solutions to improve overall efficiency and productivity. Experienced in project management, requirements gathering, and translating complex business needs into actionable technical strategies. Proven track record of collaborating with cross-functional teams to drive successful system implementations and enhancements.
Core Competencies
- Business Process Analysis
- Requirements Gathering and Analysis
- System Development Life Cycle (SDLC)
- Agile and Waterfall Methodologies
- Project Management
- Data Analysis and Reporting
- Risk Management
- Cross-functional Collaboration
- Excellent Communication Skills
Technologies & Certifications
- Tools and Technologies: SQL, Salesforce, SAP, JIRA, Confluence, MS Office Suite (Excel, Access)
- Certifications: Certified Business Analysis Professional (CBAP), Agile Certified Practitioner (ACP)
Professional Experience
Senior Business Systems Analyst Tech Innovations Inc., Techville, TX March 2019 - Present - Led a team of analysts to redesign business processes for a major technology overhaul, resulting in a 20% increase in productivity. - Managed the successful migration of financial systems to a new platform, ensuring seamless integration with existing processes. - Conducted comprehensive market analysis to inform the development of a new customer relationship management (CRM) system.
Junior Business Systems Analyst Dynamic Solutions LLC, New Cityland, CA July 2016 - February 2019 - Assisted in the development and implementation of business solutions that increased operational efficiency by 15%. - Played a key role in the cross-functional teams responsible for system testing and debugging, leading to a reduction in system downtime. - Facilitated effective communication between stakeholders and IT teams to ensure accurate understanding of project requirements.
Education & Training
Master of Science in Information Systems University of Techville, TX 2015 - 2017
Bachelor of Science in Business Administration University of Central City, NY 2011 - 2015
Referees
Jordan Miles Director of IT Tech Innovations Inc. Email: [email protected] Phone: +1 (555) 987-6543
Evelyn Stone Senior Project Manager Dynamic Solutions LLC Email: [email protected] Phone: +1 (555) 678-1234