CV / English / Cross-cultural Communications Coach
Personal Information
- Email: [email protected]
- Phone: +1 234 567 890
- Address: 123 Global Lane, Intercultural City, IL 45678
Brief
A passionate and experienced Cross-cultural Communications Coach with over 8 years of experience in assisting global corporations, educational institutions, and non-profits in developing effective and empathetic communication strategies that bridge cultural gaps. Expert in delivering personalized coaching sessions, designing comprehensive training programs, and fostering inclusive environments that promote diversity and mutual understanding.
Core Competencies
- Cross-cultural Communication
- Intercultural Competence Training
- Empathy and Active Listening
- Conflict Resolution
- Diversity and Inclusion Strategy
- Language Proficiency: English, Spanish, Mandarin
- Program Development and Implementation
- Relationship Building and Networking
Technologies and Certifications
- Certified Intercultural Development Inventory (IDI) Administrator
- Proficient in Microsoft Office Suite and Zoom
- Advanced user of e-learning platforms, such as Moodle and Blackboard
- TESOL Certification (Teaching English to Speakers of Other Languages)
Professional Experience
Lead Cross-cultural Communications Coach, Global Harmony Inc., Chicago, IL | June 2017 - Present
- Developed and implemented a comprehensive communication training program for a workforce of 500+ international employees, resulting in a 40% increase in cross-departmental project cooperation.
- Facilitated over 300+ personalized coaching sessions and workshops on topics such as cultural awareness, non-verbal communication, and conflict management.
Cross-cultural Training Specialist, Diversity Bridges, New York, NY | May 2013 - May 2017
- Designed and delivered intercultural training programs for universities and multinational companies, improving student and employee retention by 25%.
- Collaborated closely with HR departments to incorporate diversity and inclusion policies within employee training modules.
Education and Training
- Master of Arts in Intercultural Relations, University of Pacific, Stockton, CA | 2011 - 2013
- Bachelor of Arts in Communication, University of Illinois, Chicago, IL | 2007 - 2011
- Ongoing professional development workshops in communication, diversity, and education technology.
Referees
Available upon request.