CV / English / Digital Operations Manager

Alex Mercer

• Email: [email protected]
• Phone: +1234567890
• LinkedIn: linkedin.com/in/alexmercerdigital
• Address: 542 Imaginary Lane, Techville, Digital State, 12345

Dynamic and results-oriented Digital Operations Manager with over 8 years of progressive experience in digital transformation, operations optimization, and team leadership across diverse industries. Proven track record of leveraging digital technologies to drive operational efficiencies, enhance customer experiences, and increase profitability. A strategic thinker with strong problem-solving skills and a passion for innovation.

• Digital Transformation & Strategy
• Operations Management
• Team Leadership & Development
• Process Optimization
• Agile & Scrum Methodologies
• Project Management
• Analytics & Data Interpretation
• Stakeholder Engagement

• Technologies: Google Analytics, Salesforce, Adobe Suite, Microsoft Office
• Certifications: Certified ScrumMaster (CSM), Project Management Professional (PMP), Google Analytics Individual Qualification

Lead Digital Operations Manager

Tech Innovations Inc., Techville, Digital State April 2018 - Present - Spearheaded a digital transformation project that increased company efficiency by 40%. - Managed a team of 15, fostering a culture of continuous improvement and innovation. - Led the implementation of Agile methodologies, reducing project delivery times by 35%.

Digital Project Manager

Creative Solutions Corp., Creativetown, Innovation State January 2015 - March 2018 - Oversaw digital projects totaling $5M in budget, delivering all on time and under budget. - Implemented a customer feedback system that increased customer satisfaction scores by 30%. - Managed cross-functional teams of 10+ members, aligning digital strategy with business goals.

Master of Science in Digital Operations Management

University of Tech Innovation, Digital State September 2012 - June 2014

Bachelor of Arts in Business Administration

State University, Businessville, Commerce State September 2008 - June 2012

Jane Smith

• Former Supervisor at Tech Innovations Inc.
• Email: [email protected]
• Phone: +1234567891

Mark Johnson

• Former Colleague at Creative Solutions Corp.
• Email: [email protected]
• Phone: +1234567892