CV / English / Employee Relations Coordinator

Samantha Bright

Address: 145 Harmony Lane, Springfield, IL, 62704

Email: [email protected]

Phone: (555) 123-4567

Professional Summary

Motivated Employee Relations Coordinator with over 5 years of experience in implementing effective employee relations strategies, improving team dynamics, and fostering a positive work environment. Adept at handling conflict resolution, conducting investigations, and ensuring compliance with company policies and federal regulations. Proven track record of successfully managing employee grievances, enhancing employee engagement, and promoting a culture of diversity and inclusion.

Core Competencies

• Conflict Resolution: Expertise in resolving interpersonal and departmental conflicts efficiently.

• Employee Engagement: Demonstrated ability to design and implement employee engagement strategies that boost morale and productivity.

• Compliance: Strong understanding of labor laws and compliance requirements. Knowledgeable in EEO, FMLA, ADA, and other employment-related legislation.

• Performance Management: Experienced in managing performance issues and implementing improvement plans.

• Training and Development: Skilled in identifying training needs and organizing professional development programs.

Technologies and Certifications

• Proficient in HRIS Systems (Workday, PeopleSoft)
• Microsoft Office Suite (Excel, Word, PowerPoint)
• SHRM Certified Professional (SHRM-CP)
• Certified Labor Relations Professional (CLRP)

Professional Experience

ABC Corporation, Springfield, IL

Employee Relations Coordinator March 2018 - Present

• Spearheaded the development and implementation of an employee relations program that resulted in a 30% decrease in staff turnover.
• Conducted over 100 successful mediations between employees and management, fostering a culture of open communication.
• Developed and administered training sessions on anti-harassment, diversity and inclusion, and conflict resolution.
• Advised management on the formulation and administration of HR policies and procedures.

XYZ Inc, Springfield, IL

HR Assistant June 2015 - February 2018

• Assisted in the resolution of employee grievances and escalated complex issues to senior HR managers.
• Supported the HR team in organizing and implementing employee engagement activities.
• Maintained accurate employee records and ensured compliance with federal and state laws.
• Facilitated new employee orientation sessions and managed exit interviews.

Education and Training

Bachelor of Science in Human Resource Management University of Illinois, Springfield, IL

Graduated: May 2015

SHRM Certified Professional (SHRM-CP) Society for Human Resource Management, Obtained in 2017

Referees

Jessica Stone Senior HR Manager, ABC Corporation Email: [email protected] Phone: (555) 987-6543

Mark Hamilton Director of HR, XYZ Inc Email: [email protected] Phone: (555) 234-5678