CV / English / Knowledge Management Specialist

Person Info

  • Phone: +1 (555) 123-4567
  • Email: [email protected]
  • Address: 489 Innovate Avenue, Tech City, IN 12345


A dedicated and experienced Knowledge Management Specialist with over 7 years of proven experience in designing and implementing knowledge management solutions, enhancing organizational learning, and fostering a culture of continuous improvement and knowledge sharing within organizations. Skilled in leveraging technology to capture, manage, and disseminate organizational knowledge effectively.

Core Competencies

  • Knowledge Management Systems
  • Information Architecture
  • Content Management
  • Data Analysis and Reporting
  • Project Management
  • Stakeholder Engagement
  • Continuous Improvement Processes
  • Training and Development
  • Collaboration Tools

Technologies and Certifications

  • Technologies: SharePoint, Confluence, MS Teams, Microsoft 365, Salesforce Knowledge
  • Certifications: Certified Knowledge Manager (CKM), Project Management Professional (PMP)

Professional Experience

Knowledge Management Specialist

Innovative Solutions Inc., Tech City, IN June 2016 - Present - Led the development and deployment of a company-wide knowledge management strategy, resulting in a 25% improvement in project delivery times. - Implemented a SharePoint-based knowledge repository that improved knowledge retrieval times by 40%. - Facilitated training sessions and workshops for over 200 employees on knowledge management practices and tools.

Technical Writer

TechCommunicators, Tech City, IN January 2015 - May 2016 - Developed and maintained technical documentation for software applications, which improved user experience and reduced incoming support queries by 30%. - Collaborated with development teams to create a comprehensive documentation library.

Education and Training

  • Master of Science in Information Management University of Tech Innovation, Graduated May 2014

  • Bachelor of Arts in Communication University of Arts & Sciences, Graduated May 2012


Dr. Jane Ellison Professor of Information Management University of Tech Innovation Email: [email protected]

Mr. Keith Norman Senior Manager, Innovative Solutions Inc. Email: [email protected]