CV / English / Product Quality Manager
Contact Information
- Address: 9842 Innovation Way, Techville, CA, 90210
- Phone: +1 (555) 987-6543
- Email: [email protected]
- LinkedIn: linkedin.com/in/janeellison
Brief
Accomplished Product Quality Manager with over 8 years of experience in the tech industry, specializing in software development lifecycle, quality assurance methodologies, and team leadership. Proven track record of enhancing product quality, reducing defects, and ensuring compliance with industry standards. Adept at collaborating with cross-functional teams to drive continuous improvement and deliver high-quality products that meet customer expectations.
Core Competencies
- Quality Management Systems
- Agile and Waterfall Methodologies
- Continuous Improvement
- Team Leadership and Training
- Risk Management
- Regulatory Compliance
- Customer Satisfaction and Feedback
- Process Optimization
- Project Management
Technologies and Certifications
- Technologies: JIRA, Selenium, TestRail, Jenkins, GitHub
- Certifications: Certified Manager of Quality/Organizational Excellence (CMQ/OE), Certified Software Quality Engineer (CSQE), Agile Certified Practitioner (ACP)
Professional Experience
Senior Quality Manager
TechInnovate Solutions, Techville, CA April 2018 - Present - Led a team of 20 QA specialists and engineers in implementing quality standards for software development projects, achieving a 30% reduction in post-launch defects. - Spearheaded the adoption of Agile methodologies, reducing product development time by 25%. - Established a company-wide quality management system, leading to ISO 9001 certification.
Quality Assurance Lead
NextGen Technologies, San Francisco, CA June 2015 - March 2018 - Coordinated the quality assurance phase of software development projects, ensuring products met predefined quality criteria. - Developed and maintained comprehensive testing plans, increasing testing efficiency by 40%. - Conducted regular training sessions on quality standards and best practices for QA staff.
QA Analyst
Innovative Web Solutions, Los Angeles, CA July 2012 - May 2015 - Performed detailed system testing, identifying and documenting software defects. - Collaborated with development teams to resolve issues, improving product quality by 20%. - Assisted in the development of quality assurance guidelines and documentation.
Education and Training
- Master of Science in Quality Assurance, California State University, Techville, CA, 2010
- Bachelor of Science in Computer Science, University of California, Los Angeles, CA, 2008
Referees
Available upon request.