CV / English / Technical Operations Manager

Martin H. Cleverly

123 Success Avenue, Techville, Innovation City, 45678 Email: [email protected] Phone: +1 (234) 567-8901

Dynamic and results-driven Technical Operations Manager with over 10 years of comprehensive experience in managing technical operations, team leadership, and project management in fast-paced and competitive environments. Highly skilled in streamlining operations, enhancing productivity, and implementing technology solutions to achieve business objectives. Proven ability to lead cross-functional teams and collaborate effectively with stakeholders to drive organizational success.

• Operations Management
• Team Leadership and Development
• Strategic Planning and Execution
• Project Management
• Process Improvement
• Budget Management and Cost Reduction
• Technical Problem-Solving
• Vendor and Stakeholder Relations

• Expertise in Operating Systems: Linux, Windows, MacOS
• Proficient in Cloud Technologies: AWS, Azure, Google Cloud
• Networking: Cisco Certified Network Associate (CCNA)
• Project Management: Certified Project Management Professional (PMP)
• IT Service Management: Certified in ITIL Foundation

Lead Technical Operations Manager

TechSolutions Inc., Innovation City March 2016 - Present - Led a team of 20+ technical staff, overseeing daily operations, enhancing team productivity by 40% through strategic initiatives. - Implemented cloud migration projects resulting in a 30% reduction in operational costs and increased scalability. - Managed cross-functional project teams to deliver on time, within budget, and alignment with corporate goals.

Senior Systems Administrator

Innovatech Corp., Techville July 2011 - February 2016 - Oversaw technical infrastructure, ensuring 99.9% system uptime and enhanced security measures. - Coordinated with IT and business units to streamline operations and facilitated the adoption of new software tools, leading to a 25% increase in workflow efficiency. - Led the initiative for the implementation of a disaster recovery plan, significantly reducing potential downtimes.

• Master of Science in Information Technology University of Innovation, 2010
• Bachelor of Science in Computer Science Techville University, 2008

Certifications: - Cisco Certified Network Associate (CCNA), 2013 - Certified Project Management Professional (PMP), 2015 - ITIL Foundation Certificate in IT Service Management, 2014

Referees available upon request.

Note: References can be provided to showcase the professionalism, work ethic, and achievements of Martin H. Cleverly during the interview process or if requested.