CV / English / Technology Operations Manager

Contact Information

  • Address: 125 Innovation Drive, Tech Valley, CA 90210
  • Email: [email protected]
  • Phone: (555) 123-4567
  • LinkedIn: linkedin.com/in/sarahmillertech

Brief

Dynamic and results-oriented Technology Operations Manager with over 10 years of experience managing technical teams, operations, and projects. Proven track record in enhancing system reliability, streamlining operations, and driving overall technological advancements. Expert in developing and implementing operational procedures and strategies to promote organizational efficiency and profitability.

Core Competencies

  • Leadership & Team Management
  • IT Operations & Infrastructure
  • Strategic Planning & Execution
  • Project Management
  • Process Improvement
  • Budget Management
  • Risk Management
  • Vendor Management
  • Communication Skills

Technologies and Certifications

  • Technologies: AWS, Azure, Docker, Kubernetes, Jenkins, Gitlab
  • Databases: MySQL, MongoDB, PostgreSQL
  • Certifications: ITIL Foundation, PMP, Certified ScrumMaster (CSM)

Professional Experience

Senior Technology Operations Manager, Tech Innovations Inc., San Francisco, CA (2017-2023)

  • Led a team of 20+ IT professionals, overseeing infrastructure, security, and operations.
  • Managed a $5M annual IT budget, optimizing costs and improving efficiency by 30%.
  • Implemented Agile methodologies, improving project delivery time by 25%.

IT Operations Manager, SolutionsTech, San Jose, CA (2013-2017)

  • Supervised IT operations, ensuring 99.9% system uptime.
  • Developed and enforced IT policies and procedures, significantly reducing security incidences.
  • Managed vendor relationships, achieving a 20% reduction in operational costs.

Education and Training

  • M.S. in Information Technology Management, Stanford University, Stanford, CA
  • B.A. in Computer Science, University of California, Berkeley, CA

Professional Development: - Leadership Training Program, Dale Carnegie Training - Project Management Professional (PMP) Boot Camp

Referees

Mark Thompson Director, Tech Innovations Inc. Email: [email protected] Phone: (555) 987-6543

Julia Roberts CTO, SolutionsTech Email: [email protected] Phone: (555) 678-1234