CV / English / Forum Moderator
Personal Information
- Name: Alex Rivera
- Address: 458 Virtual Lane, Webtown, WS 90089
- Email: [email protected]
- Phone: (555) 123-4567
Brief
A passionate and dedicated digital community specialist with over 3 years of experience in managing and moderating online forums and social media platforms. With a proven track record of fostering positive community engagement, enforcing forum rules, and creating a safe online environment, I am seeking to bring my expertise to a dynamic and innovative team.
Core Competencies
- Online Community Engagement
- Conflict Resolution
- Content Moderation
- User Support
- Rule Enforcement
- Report Analysis and Feedback
Technologies and Certifications
- Platforms: Discourse, Reddit, Facebook Groups
- Tools: Slack, Trello, Asana
- Certifications: Certified Community Manager (CCM), Safe Online Spaces Moderator
Professional Experience
1. Online Community Moderator - TechHub Forums
Period: Jan 2020 - Present Key Responsibilities: - Monitored and moderated discussions to ensure they adhere to the forum's guidelines. - Engaged with the community by initiating discussions and responding to inquiries. - Collaborated with the team to develop and implement community engagement strategies.
2. Social Media Coordinator - GadgetGalore
Period: Aug 2018 - Dec 2019 Key Responsibilities: - Managed social media platforms, ensuring active and positive community interaction. - Created and scheduled content, including posts and discussions, to promote user engagement. - Analyzed social media metrics to improve strategy and community satisfaction.
Education and Training
Bachelor of Arts in Communication University of Webworks, 2018
Online Community Management Course Digital Skill Academy, 2019
Referees
Jenna Matthews Senior Moderator, TechHub Forums Email: [email protected]
Mark Benson Manager, GadgetGalore Email: [email protected]
Similar positions
- Community Manager
- Social Media Manager
- Online Community Coordinator
- Content Moderator
- Forum Administrator
- Customer Support Representative