CV / English / Forum Moderator

Personal Information

• Name: Alex Rivera
• Address: 458 Virtual Lane, Webtown, WS 90089
• Email: [email protected]
• Phone: (555) 123-4567

Brief

A passionate and dedicated digital community specialist with over 3 years of experience in managing and moderating online forums and social media platforms. With a proven track record of fostering positive community engagement, enforcing forum rules, and creating a safe online environment, I am seeking to bring my expertise to a dynamic and innovative team.

Core Competencies

• Online Community Engagement
• Conflict Resolution
• Content Moderation
• User Support
• Rule Enforcement
• Report Analysis and Feedback

Technologies and Certifications

• Platforms: Discourse, Reddit, Facebook Groups
• Tools: Slack, Trello, Asana
• Certifications: Certified Community Manager (CCM), Safe Online Spaces Moderator

Professional Experience

1. Online Community Moderator - TechHub Forums

Period: Jan 2020 - Present Key Responsibilities: - Monitored and moderated discussions to ensure they adhere to the forum's guidelines. - Engaged with the community by initiating discussions and responding to inquiries. - Collaborated with the team to develop and implement community engagement strategies.

2. Social Media Coordinator - GadgetGalore

Period: Aug 2018 - Dec 2019 Key Responsibilities: - Managed social media platforms, ensuring active and positive community interaction. - Created and scheduled content, including posts and discussions, to promote user engagement. - Analyzed social media metrics to improve strategy and community satisfaction.

Education and Training

• Bachelor of Arts in Communication University of Webworks, 2018

• Online Community Management Course Digital Skill Academy, 2019

Referees

Jenna Matthews Senior Moderator, TechHub Forums Email: [email protected]

Mark Benson Manager, GadgetGalore Email: [email protected]